- Report: #886061
Complaint Review: Poor Pauls Paving - Leander Texas
Reported By:
Scott In Austin -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Poor Pauls Paving
33 County Rd. 282 Leander, 78641 Texas, United States of America
Phone:
512-508-1630
Web:
http://poorpaulspaving.com/index.htm
Categories:
Business Rating:
(0)
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Poor Pauls Paving Pauls Paving :RUN away from this company Leander, Texas
Expect you job to come in very low and end up unbelievably high. I thought I was making a good decision choosing this company to construct an asphalt parking lot for a small office property...I should have known better. They were by far the lowest bidder for the project out of 4 bids I got. To make a long story short, the project ended up costing nearly double what they quoted me....they quoted me a rate and made a show of measuring the space to be paved. Then, the day before construction they re-measured and the price of the parking lot suddenly jumped from $18,000 to $34,000....it was about 10-15% less square footage total than the original but about 20% of the parking lot needed to be concrete instead of asphalt. The bottom line was that the job was grossly mismeasured or misestimated and I was grossly overcharged for this concrete work. It was a total mess...when I found out what they were wanting to charge me for I tried to cancel the job. I didn't have the budget for this kind of overrun. The manager of the company cried that the subcontractor that he hired would "cut his throat" if he cancelled at that late stage. I was so late in the process and I was on a schedule... I was caught unaware by this huge increase in cost....I told him that I wanted to get more bids for the project and that I would pay him an average of the bids. He wouldn't consider this. It was so late that I very reluctantly agreed to let them complete the work for a small reduction in price. In the end about 80% of the parking lot was completed. I ended up paying these people about $28,000. Much of what I had originally planned to have done by this company I told them not to do...because of the huge cost overrun I couldn't afford it. I ended up having to get another company come later and pave this portion..at like 40% less than "poor pauls paving" This company left many other things undone and caused other damage to the property such as: leaving large piles of dirt and rocks at the front of the property which I later had to have removed; breaking the sprinker/irrigation system in many places and burying the pipes and sprinkler heads in the piles of dirt aforementioned, etc. In all the job, which was supposed to cost $18,000 ended up costing probably $40,000 to finish. The quality of the paving and work on the parking lot is horrible...4 months after having the work done the paving is starting to crack in numerous places. Who knows how long it will last and if I will have to have it redone in the future. I found out after the fact that they ended up not paying their concrete subcontractor...who tried to have the City Of Austin fail the final inspection...the city ended up passing it because, I think, they felt sorry for me.
Please learn from my mistake: These guys are very persuasive and good salespeople. Their quote will be much lower than the rest...beware. I was a construction/contractor newbie who really learned some expensive and painful lessons through this experience. Do not make the same mistakes I did.
Please learn from my mistake: These guys are very persuasive and good salespeople. Their quote will be much lower than the rest...beware. I was a construction/contractor newbie who really learned some expensive and painful lessons through this experience. Do not make the same mistakes I did.
1 Updates & Rebuttals
Jeremiah
leander,Texas,
United States of America
The other side of the story
#2UPDATE Employee
Fri, August 24, 2012
I am one of the partners for this company (Paul's Paving) and was on the job from start to finish. The simple truth is that the initial bid WAS lower than the final bill but that was because the customer changed the amount and type of work to be done several times. He changed the square footage to make the project bigger and also chose to go with more concrete than originally agreed. He almost doubled the amount of concrete work.
I personally had to re write the contract for this job 3 times. Each time the customer did sign it and agree to everything on it. I also have the final bill that was signed by the customer a week before we finished the project. What he also does not mention is the amount of extra work we did for free. Like removing 50 ft' of fence, taking down 4 trees and hauling all that away and a bunch of other stuff that had nothing to do with our project.
This customer was new to managing a project of this size and in his defense it is not easy. There are sometimes things that come up that you cannot foresee, but when the customer makes the job bigger and adds more work the price is obviously going to go up. At the end of job the customer still owed us$5,000 which he did not pay. We felt terrible that he thought he was being taken for a ride so we did not pursue any legal action. I just want anyone who reads this to know that we do not do business in the manner as portrayed in the persons complaint.
Like any reputable company, everything is in writing before we start and does not change UNLESS THE CUSTOMER CHANGES IT. As far as not paying our concrete contractor, that is a straight lie. Anyone knows that there would have been a lien placed or some other further action against this person and he would have included it in his ridiculous report. This customer is an intelligent man and if he thought he was so over charged and ripped off he would have filed a lawsuit. I hope this clears things up for anyone looking to hire our company or just runs across this report.
Thanks for reading.
