Trish
United States of America#2UPDATE Employee
Thu, July 29, 2010
Hi. This is Trish from the Power4Home Support team. We sincerely apologize for any difficulties youve encountered with our product. We want to help you resolve this matter directly. Please contact our support centre via telephone (612-568-8880) or visit us online (http://www.power4home.com/support/preform.php)for further assistance. Thank you!
good intentions
moorefield,#3Author of original report
Sat, January 23, 2010
Well it took a while but the company responded with a letter offering my money back and included the missing information. Also if you search out the single disk that they sent, buried in the files are most of the items. There are no books and only one disk but the basic information is there. I am satisfied. However some of the web site connections still don't work, that could be on my end. But for the most part they have made good of the deal. I never wanted my money back and won't ask for it! Not sure I would use this source again. Thank You for letting me speak about this experiance.