- Report: #1389691
Complaint Review: PowerSellerDigital.com - Internet
Reported By:
wrongpersontoripoff -
Arlington, Virginia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
PowerSellerDigital.com
Internet, USA
Phone:
8882249502
Web:
powersellerdigital.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PowerSellerDigital.com Fraud, scam, bait ads Internet
Bought an expensive DSLR camera this morning because of the cheaper price offered. Once I paid with my credit card, I expected a Bill of Sale with the description of the item I bought and its shipping terms (you know, like a normal legitimate store would send these days). Instead, I got an email with an order number, showing my name, address, and phone. No confirmation of what I had paid with and/or for. There's an "Important Information" that says the order "does not constitute a final offer or contract. All orders are subject to management review and approval. If there is a pricing error, or the order is found to be invalid due to any reason, the order is subject to cancellation by management." -- What planet did I just buy from? They took my payment information and then basically told me it's up to them if they want to sell me anything. They're d**n right, it's not an offer or a contract, it's a Receipt, aka Bill of Sale! This receipt means nothing!
Then I found this site with multiple recent complaints on them. (And, yes, feeling like an idiot for having gotten so used to safe transactions online that I did not research this one first). All stories share the same theme: Customer called to check on their order... representative told them they ordered the wrong thing or that it's the foreign version, and the US one doesn't come with nearly as many options. Then they'd try to upsell them. (By this point, I knew I've been had, and feeling like a curious idiot). So I called to see if I would get the same BS.
Sure enough: Got a recorded greeting with choices. Chose customer service and got "How may I help you?". Told him I wanted to check on my order, so he passed me onto a second guy, again, "How may I help you?". I described my order, and the guy told me I had ordered the version that's available in the Asian market only. And that the one I really need to order comes with a lens and a different price. I asked why this was not explicitly mentioned on the ad, and the guy said it was. Another BS. Even if you look at the ad now, there's no distinction made that it's for Asian markets only. Worse, there's a tab way down the page for Specifications, and when you click on it, you find out it's a fake tab (doesn't do anything). I asked twice if the order was canceled, and they said yes. I said thanks, hung up, and quickly dialed my credit card company to kill the card. Lesson learned.
All personnel at this site had an Asian accent, most likely from Singapore/Hong Kong. I know because I've traveled to those places extensively.
This ecommerce site was intentionally put up to deceive, thus making it Fraudulent. These guys need to be reported, stopped, and jailed. They're a bunch of con artists. I am submitting this complaint to the FBI as well.
