- Report: #606328
Complaint Review: Practimate - Cerritos California
Reported By:
anonymous -
austin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Practimate
17304 Maurice Avenue Cerritos, 90703 California, United States of America
Phone:
519-981-2710
Web:
http://www.GetDiscoverHimOnline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Practimate Find Your Mr. Right 8 week online seminar Promised 60-day money back guarantee, only received 2/3 of refund, Cerritos, California
I would not recommend Practimate because of my horrible experience with this company. They promised a 60-day money back guarantee. I asked for a refund within the 60-day trial period. I only received 2/3 of my refund. As for the other third of my refund, they keep saying that they sent a check or will send a check, but I still have not received any check. I am SO VERY TIRED OF WAITING for this supposed check to appear. It has been one and a half months of waiting so far and still no check. I will NEVER EVER INFINITY try this service EVER AGAIN !!!!!!! It is just not worth it. I would not recommend this service to anyone. I would give this service only 1 star out of a possible 10 stars.
2 Updates & Rebuttals
Megan Wyatt
California,United States of America
FULL refund was given to this specific sister
#2REBUTTAL Owner of company
Wed, December 29, 2010
The sister who wrote this email, who I will also keep anonymous out of out respect for her, was incredibly impatient regarding her refund. She never updated this report, and she DID receive her entire refund.
She was not willing to accept that refunds are processed through a third party service, and their business policy states that refunds past a certain time period will require a check to be issued in the mail, and that this can take up to several weeks to be processed, mailed, and received.
This was not within our hands, and we sent her multiple emails, from several different individuals, including me PERSONALLY letting her know her requests are being processed.
We stand by our policy to return money, and have no interest in keeping anyone's investment if they did not feel any of our training program's are for them.
For most company's when you request a refund, you will only here back from a single person, often outsourced, regarding your income. In the case of this sister, she heard from two of our team members, AND myself personally, responding to her flood of emails. I don't think customer support and service could get better than that, but she simply assumed that because we couldn't send the money back when she demanded it, that we were behaving in a shady manner.
To confirm: She received her entire refund in completion.
(please see image of one of my own email responses to her)
Report Attachments
anonymous
austin,Texas,
United States of America
Practimate seminars ("Find Your Mr. Right", "Discover Him Online") Did not follow through on promise of 60-Day money back guarantee
#3Author of original report
Sun, May 23, 2010
Practimate is a company that holds online seminars (such as "Find Your Mr. Right" and "Discover Him Online") for Muslims who are trying to find a spouse.
I would not recommend Practimate because of my horrible experience with this company. They promised a 60-day money back guarantee. I asked for a refund within the 60-day trial period. After a lot of requesting, I only received 2/3 of my refund. As for the other third of my refund, they keep saying that they sent a check or will send a check, but I still have not received any check. I am SO VERY TIRED OF WAITING for this supposed check to appear. It has been one and a half months of waiting so far and still no check. I will NEVER EVER INFINITY try this service EVER AGAIN !!!!!!! It is just not worth it. I would not recommend this service to anyone. I would give this service only 1 star out of a possible 10 stars.
