DivineALign
USA#2Author of original report
Mon, May 16, 2011
In April 2011, I was told by a Preferred Financial Services (PFS) Customer Services Representative that the General Manager's name is Gabriel Tavaraz and the Staff Attorney's name is Peter Dauksewicz. The Rep. did not recognize the General Manager's name of Keith Koltunowitz. I have sent three invoices to PFS during the months of March, April and May 2011. In these letters, I wrote the following about why I was unhappy with their "services":
PFS failed to inform me about being and Advanced Fee Program.
PFS failed to negotiate with my creditors.
PFS never paid any money to my creditors.
PFS caused me to be harassed by my creditors.
PFS caused me to be threatened to be sued as well as to actually be sued by my creditors.
PFS refused to stop debiting my account after they were notified of other payment arrangements to my creditors.
PFS severely exacerbated rather than alleviating my financial problems.
PFS caused me to suffer considerable anxiety and stress.
PFS lied to me about being in contract, and thus not permitted to quit their program.
PFS representatives was exceedingly rude to me when I requested to get out of the program and for the return of my money.
PFS FAILED TO DELIVER ANY SERVICES TO ME WHATSOEVER.
To date, (May 2011) PFS has not replied in writing or by phone. Now, I intend to contact the following agencies for help:
State Attorney General's Offices of Massachusetts and California
Federal Trade Commission (FTW)
Better Business Bureau (BBB)
United States Organization of Bankruptcy Alternatives (USOBA)
Center for Financial Certification (CFC)
Small Claims Court
Other Consumer Protection Agencies