I am genuinely concerned about others like me that this program is victimizing financially. Allow me to explain how this is an overrated contract trap binding you in non-fundable terms simply by making the first payment.
I originally signed up 7.20.18 and leveraged the last of my credit flexibility through Pay Pal to cover the course cost of $2,497. Paypal credit gives you 6 months interest free and afterwards you pay 25% interest on the remaining balance.
Despite my poor circumstances of overcoming homelessness, replacing a stolen computer and car, and managing my left over symptoms from a medical crisis, I did my best to complete the program in spite of Joshua Jordan's disorganization, complete lack of hands on training, consistent trivialization of homework activities only taking 5-10 minutes a piece, and unexpected RTS (religious trauma syndrome) triggers plugging for his personal indoctrination beliefs 4x throughout the program.
I finally reached 97% completion after seven months and reached a financial obstable I couldn't overcome and was not prepared for: Each software subscription that was required to be demonstrated in the final certification costed $50-80/month per user, per platform. When it was clear to me that I couldn't finish or benefit from the program, I emailed requesting a refund.
What I initially communicated on 3.25.19 after attempting finishing the program:
Dear Joshua,
Conceptually, I respect what you are trying to do with PreHIRED, and I hope you continue to improve the course into something that is strong and 100% worth the money to 100% of the people who are capable of completing it. I am requesting a refund. I paid you $2,497 on July 20th, 2018 with the last of my decent credit through Paypal credit. Reasons I am requesting a refund:
Context: I am trying to make a career transition post medical crisis that has also caused a financial crisis. I do not know how long it will take to recover financially. But I cannot afford to part with $2,497 and have anything less than a fair non-triggering learning experience that fully prepares me for what is promised. Please refund me through Paypal as soon as possible.
He responded by pointing me back to his Money-Back-Guarantee, in which he deliberately fails to clarify up front or at this point, that this also doubles as his refund policy. When I called him out on his omission of this, he stopped communicating. I waited 15 days, sent a final email requesting fairness to my extraordinary circumstances, set a deadline, and waited another week. Still no response.
Upon further digging, I found his "Purchase Terms" which is under terms placed at the bottom of the PreHired.io website under the sixth section, third paragraph:
"By submitting an online order with the Company, you expressly agree not to request a chargeback or a reversal of any fees or payments for said orders, and that no dispute with the Company will be raised with or adjudicated by the credit card company or the payment processor. Unless you meet the Money Back Guarantee Terms, all charges are nonrefundable. If a chargeback, reversal, or any attempt to recover the original payment is made, the Company reserves the right to charge you the original purchase price, all court costs and legal fees, plus a 50% liquidated damages fee for breach of the Terms, as well as any other damages as a result of the said action."
These binding terms were NOT mentioned before I got started. I was not asked to read or sign anything, my 'payment' was my agreement to these terms without my knowledge.
Another person who fell victim to extraordinary circumstances that prevented them from completing this program also filed a complaint on BBB and was not refunded.
In summary:
Since the time that I signed up, the price of this program has nearly tripled from $2,497 to $7,092 (36 payments of $197 is the price as of 4.16.19.) I am troubled that my situation is repeating itself and others will be victimized as I am. Joshua K Jordan likes to claim a higher moral ground through Christianity but clearly doesn't care about exploiting hard working people doing their best to recover from severe circumstances.
I encourage anyone reading this and considering this program to learn the core methods of online software sales tactics another way. At best, this training pointed me in a good direction for my career, but it in no way fully prepared me. At worst, I have wasted 80+ hours and $2,497 from being hooked into PreHired's "guarantee" that I will never get a refund.