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Premier Fitrness Mississauga (Dixie/Dundas) Verbal harrasment while trying to cancel contract. Very difficult to terminate contract. Mississauga, Ontario
Hi,
I just went through nightmare experience at Premier Fitness at 3100 Dixie Road in Mississauga. I came in few days before end of my 1 year contract to deliver written cancellation notice. They had me speak to the General Manager. I handed in my notice and asked for a proof that such notice was delivered. He tried to persuade me not to do it but after some time he filled out request form that I requested a cancellation in 30 days. (which would make it go past my 1 year contract and I would have to pay them for one extra month if I signed it.) I refused to sign it because in the contract it says that I just want to get the proof that I delivered my cancellation notice. I asked them to give me the acknowledged that I gave them the notice and let's just end it there. The manager refused to write the acknowledged for me but after some hassle gave me a form and said: "Write whatever you want and I will sign it." I wrote whatever I thought would be acceptable and as I was writing something unbelievable happened, the manager apparently tried to put me off my guard and said: "Why are you such a jerk?" Really these are the exact words he used. I just finished writing the thing and asked him to sign it. It was the worst experience of my life. But, I think it is not over and they will still charge my credit card as he threw the paper directly to garbage when I was leaving with my copy. So obviously they will try to get the money from my Visa. How can I protect myself? This is pretty crazy, stay away from Premier Fitness on Dixie, Mississauga. I do not know about the rest of the staff there but their direct manager definitely looks and acts like a lightweight criminal.