- Report: #30222
Complaint Review: Premier one - Idaho Falls Idaho
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Author Not Confirmed
Why?
Premier one
510 east 17th st suite 167 Idaho Falls, 83404 Idaho, U.S.A.
Phone:
866-892-6017
Web:
N/A
Categories:
Business Rating:
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Premier one ripoff fradulant promises victimized many consumers rip-off scam dirt bags Idaho Falls Idaho
My name is keith and i was interested in a mastercard and just my luck a company calle dme offering a card. I accepted their offer for a one time fee of 177.00 wich they took from my account on May 29,2002. I didnt hear form the company again until i called and inquired as to where my "package" was.
They sent my package to me and it came post marked (BY THE GOVERNMENT)as July 26, 2002. I read the package and decided the service was not for me and decided to end my relationship with Premier One. I called them July 31,2002 and was told that i was beyond the 30 day refund eligability. I was upset and transfered to the Esculation department and told my story there.
The people in the escalation department told me that i was right and they would send a E-mail to make sure my refund was processed. After returning my package and waiting the 3 weeks for my refund nothing happened and i called back at which time they gave me a fax number to fax proof of debit from my account and proof of postage and was promised resoloution in 48 hrs. after 72 hrs i called back and they told me it would take 3 to 5 buisness days to post into my account.
After the 7th day i calle dback and was informed that i was not eligable for my refund and that their was nothing they could do that"it was a corperate choice". I asked for a supervisor and was told that they had no Idea what their corparate office numberwas and all they had was a e-mail address which they could not give me. I WAS ROBBED. And if they think i am going to go away they are saddly mistaken. It is now my life goal to make this the most expensive 177.00 they have ever stolen. and would invite all victems to do the same. Dont just lie back and take it.
Keith
Chattanooga, Tennessee
They sent my package to me and it came post marked (BY THE GOVERNMENT)as July 26, 2002. I read the package and decided the service was not for me and decided to end my relationship with Premier One. I called them July 31,2002 and was told that i was beyond the 30 day refund eligability. I was upset and transfered to the Esculation department and told my story there.
The people in the escalation department told me that i was right and they would send a E-mail to make sure my refund was processed. After returning my package and waiting the 3 weeks for my refund nothing happened and i called back at which time they gave me a fax number to fax proof of debit from my account and proof of postage and was promised resoloution in 48 hrs. after 72 hrs i called back and they told me it would take 3 to 5 buisness days to post into my account.
After the 7th day i calle dback and was informed that i was not eligable for my refund and that their was nothing they could do that"it was a corperate choice". I asked for a supervisor and was told that they had no Idea what their corparate office numberwas and all they had was a e-mail address which they could not give me. I WAS ROBBED. And if they think i am going to go away they are saddly mistaken. It is now my life goal to make this the most expensive 177.00 they have ever stolen. and would invite all victems to do the same. Dont just lie back and take it.
Keith
Chattanooga, Tennessee
1 Updates & Rebuttals
Sherri
Richmond,California,
DO NOT give up!! Make their lives miserable!!
#2Consumer Suggestion
Sun, October 20, 2002
As I told someone with a similar story, I had a similar situation with a company in Illinois who was DBA First Financial, American Benefits Club, Rockwell Holdings, etc. who made the exact same offer to me that I am reading in these reports. Exact same pitch, exact same promises. After having $179.99 debited from checking account, another $14.95 two days later and waiting three weeks, of course nothing arrived. Their "customer service" number was such that you would get their "answering service" who would take a message and "someone will return your call after 4 PM", which of course, didn't happen. I filed a complaint with the Better Business Bureau. One good thing came out of this. I was able to get a working telephone number and fax number and went to work. I called daily, faxed very unpleasant things to them (such as letters from my attorney, the attorney general, etc.) FINALLY, they got so sick of me, they electronically deposited a refund into my account that same day. Oh, the nice Attorney General of the State of Illinois, in a joint enforcement effort, closed them down in November of 2001. The principals of the company were indicated, all assets frozen..now out of business. It may take a little time, but these thieves will meet the same fate. Not everyone will get their money back or necessarily get all of it back should this scenario happen, which is why I advise you to be the biggest pain in the a*s they could ever know.
