- Report: #253178
Complaint Review: Premiere Trade - Altamonte Springs Florida
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Author Confirmed
Why?
Premiere Trade
220 E Central Parkway Suite 1020 Altamonte Springs, 33068 Florida, U.S.A.
Phone:
1-800-677-5953
Web:
N/A
Categories:
Business Rating:
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Premiere Trade Ripoff dishonest refund policy Altamonte Springs Florida
On January 10,2007 I purchased the Premiere Trade AI program for $3,174.70 after 2 weeks with the program I was unable to sucessfully trade with the product. During the first seminar I was told that it would only take a week to get a refund. I returned to program on January 22,2007 to a Brian Diaz I was informed that it would take 30 days to receive my complete refund.
After nearly 60 days I called and spoke with Terrence who after trying to correct me telling me that it takes 30 to 45 days to get a refund. He then informed me that my refund is on backlog. It is now June 8,2007 I have called repeatedly since then always talking to Terrence and recieving the same answer that my refund is in backlog how long can a backlog be.
Tracy
North Lauderdale, Florida
U.S.A.
After nearly 60 days I called and spoke with Terrence who after trying to correct me telling me that it takes 30 to 45 days to get a refund. He then informed me that my refund is on backlog. It is now June 8,2007 I have called repeatedly since then always talking to Terrence and recieving the same answer that my refund is in backlog how long can a backlog be.
Tracy
North Lauderdale, Florida
U.S.A.
1 Updates & Rebuttals
Michael
Altamonte Springs,Florida,
U.S.A.
Refunded
#2UPDATE Employee
Thu, August 30, 2007
I can confirm that this customer has received a refund for the full purchase price. We never intended for there to be a delay, and we apologize for any inconvenience. It is always our policy that anyone who is due a refund will get their refund.
