- Report: #476828
Complaint Review: PrePaid Legal - Ada Oklahoma
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PrePaid Legal
One Pre-Paid Way, Ada, 74821 Oklahoma, U.S.A.
Phone:
800-654-7757
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PrePaid Legal Prepaid Legals contract and how they avoid providing services Ada Oklahoma
I have been a member of Prepaid Legal Services for 18 months, and also signed up my children. Having 20 yrs of legal experience I thought this plan would be able to provide assistance in areas I did not have knowledge. Now 18 months later, a small issue re landlord tenant rights with a very small amount of money ($1000.00, as well as the deposit of $1000.00) in dispute - but significant in violating all the laws of CA re entering the apt, lost keys and uninhabitable premises -came to focus. I contacted PPL for a full explanation of my benefits - clearly representation at a trial was one of the benefits. After faxing the summons to the firm, I was told that the FIRM decides if they will represent it or - they send you to the Title V provision - which says they will send you a referral and you can get a 25% discount. And the same law firm indicated in the early conversations that the landlord was in violation of the CA laws! Referral services are free - all over the internet! And this decision was made with only a short conversation and the faxed document (the summons which is a form)
I am trying to locate any person who has had this type of encounter with PrePaid and trying to let others know that when Prepaid Legal was needed, their provider firm decided just to refer the matter. And as stipulated in their information - just when you needed them - you only have 5 days to respond in CA to a complaint!
Marcella
Seal Beach, California
U.S.A.
I am trying to locate any person who has had this type of encounter with PrePaid and trying to let others know that when Prepaid Legal was needed, their provider firm decided just to refer the matter. And as stipulated in their information - just when you needed them - you only have 5 days to respond in CA to a complaint!
Marcella
Seal Beach, California
U.S.A.
1 Updates & Rebuttals
Fletch
Chesapeake,Virginia,
U.S.A.
I have been a Member of Prepaid Legal for years.
#2Consumer Comment
Thu, August 06, 2009
I too have had trying times with the firm that Prepaid Legal has hired to handle the members concerns in my State. My biggest complaint is that I just don't feel that they exercise the same level of zeal in representing the Prepaid Legal members as they do their other clients who are on a retainer or hourly billing fee schedule. In your case it is unclear as to the exact circumstances of your summons to Court but it is clear that you were sent a summons by an Attorney firm versus the District Attorney's office. The Prepaid Legal contract provides for free Criminal Trial representation but not for Civil Trial representation. As it appears that your summons was for a Civil matter, Prepaid Legal fulfilled their obligation. I am posting this to offer you solace in the matter. Browse through your membership package and you will see that it clearly explains that in any Civil matter that they will offer discounted services versus free representation.
