AFTER 4 YEAR CONTRACT TERM IS OVER,I CALL TRANSONE TO TERMINATE MY CONTRACT. THEY TOLD ME THAT I HAVE 2 MORE YEAR LEFT, THEY AUTOMATIC RENEW 2 MORE YR. BECAUSE I DID NOT LET THEM KNOW IN WRITING AND ALSO I NEED TO CONTACT THEM 60 DAYS IN ADVANCE. THEY STILL TAKING MONEY OUT OF MY ACCT. EACH MONTH FOR THE SERVICE. I DON'T USE.
I WOULD LIKE TO CONTACT THE PRESIDENT OF THIS COMPANY
MR.FRANK TO HELP ME ON THIS MATTER. I HAVE BEEN SENDING MY TERMINATION LETTER TO THE COMPANY. BUT NO RESPONSE. I JUST NEED TO CANCLE THE SERVICE. I DID MY 4 YRS TERM. I DO NOT THINK IT'S FAIR TO RENEW 2 MORE YEAR WITHOUT TELLING ME. SO PLEASE ,MR. FRANK CAN YOU HELP ME?
Sir or Madam,
I will be happy to try to help you if you contact me. I do not have any message from you because I return every call.
F De Vitis
949 985 9665