- Report: #40360
Complaint Review: PRESTIGE MANUFACTURED HOMES - IVERNESS Florida
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PRESTIGE MANUFACTURED HOMES
1825HWY 41 NORTH INVERNESS FL 34450 IVERNESS, 34450 Florida, U.S.A.
Phone:
352-726 4009
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PRESTIGE MANUFACTURED HOMES ripoff fraud scam Florida USA
PRESTIGE MANUFACTURED HOMES RIPPED OFF $1,000 DEPOSIT AS THEY DID NOT FIND LAND OR EVEN LOOK FOR LAND IN THE AREA WE REQUESTED deceptive company false promises fraudulent ripoff business mistreated and ripped off fraudulent ripoff business the business that doesnt give a dam tricked and lied to us victimized many consumers tricked and lied to us the business that doesnt give a dam IVERNESSIVERNESS Florida .....
In Sept 2002 we contacted the Inverness office of Prestige Manufactured Homes, we dealt with Earl we informed him my husband was being transferred to Tampa and we were interested in a land/home package in or around that area he said that would not be a problem and to contact him when we would be in FL.
We came on a weekend informed him we were only here for the weekend and needed to move ASAP. He showed us homes, we found one we liked and put a $1,000 deposit on it.
Earl sent us to Hernando County, 1 1/2 hours from Tampa we told him this would not do and we needed to be in the Tampa area. He refused to look in that area. We believe he had something going on with the land owner.
On our last day here we drove the 1 1/2 hours to the Tampa area and talked to other dealers, (realestate offices were closed on Sunday) they assured us there was plenty of land in the area we were looking. We went back to the office and told this to Earl, he seemed not to care and kept pushing the land in Hernando County we told him if he couldn't find land in our area to sell the house as we had no land to put it on.
When we returned to Louisiana I researched online and found at least 300 parcels of land I would e-mail them to Earl and NONE of the land was suitable (that is what he told us even though they were listed for manufactured homes. We sold our home and notified Earl we needed to be in the home in the Tampa area by 11/1/02. He found one family community and told us the mortgage company doesn't like it when people change theirs minds and we would be in jeopardyof losing the mortgage.
The mortgage company had certain conditions we had to meet, we did not meet the conditions. Then we receive a approval letter for a mortgage with a note we could not afford. We imformed Earl about this. About 2 weeks before we were to move we did not find a place to live, Earl phoned and affored to rent us a trailer he owned. We agreed and moved. Within the first 5 days we located at least 10 different parcels of land, again none were to his satisfaction and pushed Hernando County on us. We told him no and that we would look else where and wanted our deposit back. He phoned us and said we could be sued.
I contacted the home office and was assured we would not be sued and they were going to hold our money for 1 year then we lose it.
During that conversation Dan told us there was a Prestige office in Tampa and the agent was a realator and could have found us land and we could have got the home from Earl. This changed everything, why didn't Earl call the Tampa office while we were there or even mention an office in Tampa. We could have moved into our home in Nov. I called the main headquarters and spoke with Tom he was rude and refused to refund our deposit.
We spoke and disagreed I read the contract carefully and found several things Prestige did not abide to. When I told Tom this he said "do what you have to write your letters and get a lawyer" We did everything we could to get the home on land but nothing suited Earl. We found a new dealer who had the perfect piece of property but would not allow us to put someone else's trailer on his land, so we purchased a home from them.
When Prestige heard this they refused to listen to us. Tom even hung up on me. My husband called and Tom said "we'll hold your money for a year then that's it"
I faxed him the contract, receipt that stated deposit not down payment and went through the contract and pointed out what his company did not do to which would allow us a refund. He got nasty and still refuses to refund our deposit on a home we told his agent to sell as we did not have land.
They are holding our money hostsge, we did our part , they dropped the ball and won't admit it. All we receive is alot of double talk and threats. We need our money back, they made enough interest on it already. We would like to warn other home buyers to beware of Prestige Homes as they do not abide to their contract and steal money from people who depend on what the agent tells them, they lie mislead you and take your money.
Something is going on with Earl and the land owners in Hernando County we spoke to a agent in Hernando and they told us "Prestige makes a pratice out of misleading people and they were over pricing land"
Our main complaint is we told Earl were we needed to live and he hid the fact that they had an office in that area, he took our money before he would show us land and we want our DEPOSIT back. Any help you can give us would be greatly appreciated.
Prestige Homes is a rip off company who wants the money not the business. And Earl is making money off us by rent, something is wrong here and we are being given the roun around instead of them saying .yes Earl should have called the Tampa office to find you land. By the way their land / home package means "the customer is responsible for the land" and they take the money.
They lied to the mortgage company and then switched it around without our knowledge or approval. We did not meet the mortgage company demands in Sept. and it should have ended then.
Barb
Brooksville, Florida
U.S.A.
In Sept 2002 we contacted the Inverness office of Prestige Manufactured Homes, we dealt with Earl we informed him my husband was being transferred to Tampa and we were interested in a land/home package in or around that area he said that would not be a problem and to contact him when we would be in FL.
We came on a weekend informed him we were only here for the weekend and needed to move ASAP. He showed us homes, we found one we liked and put a $1,000 deposit on it.
Earl sent us to Hernando County, 1 1/2 hours from Tampa we told him this would not do and we needed to be in the Tampa area. He refused to look in that area. We believe he had something going on with the land owner.
On our last day here we drove the 1 1/2 hours to the Tampa area and talked to other dealers, (realestate offices were closed on Sunday) they assured us there was plenty of land in the area we were looking. We went back to the office and told this to Earl, he seemed not to care and kept pushing the land in Hernando County we told him if he couldn't find land in our area to sell the house as we had no land to put it on.
When we returned to Louisiana I researched online and found at least 300 parcels of land I would e-mail them to Earl and NONE of the land was suitable (that is what he told us even though they were listed for manufactured homes. We sold our home and notified Earl we needed to be in the home in the Tampa area by 11/1/02. He found one family community and told us the mortgage company doesn't like it when people change theirs minds and we would be in jeopardyof losing the mortgage.
The mortgage company had certain conditions we had to meet, we did not meet the conditions. Then we receive a approval letter for a mortgage with a note we could not afford. We imformed Earl about this. About 2 weeks before we were to move we did not find a place to live, Earl phoned and affored to rent us a trailer he owned. We agreed and moved. Within the first 5 days we located at least 10 different parcels of land, again none were to his satisfaction and pushed Hernando County on us. We told him no and that we would look else where and wanted our deposit back. He phoned us and said we could be sued.
I contacted the home office and was assured we would not be sued and they were going to hold our money for 1 year then we lose it.
During that conversation Dan told us there was a Prestige office in Tampa and the agent was a realator and could have found us land and we could have got the home from Earl. This changed everything, why didn't Earl call the Tampa office while we were there or even mention an office in Tampa. We could have moved into our home in Nov. I called the main headquarters and spoke with Tom he was rude and refused to refund our deposit.
We spoke and disagreed I read the contract carefully and found several things Prestige did not abide to. When I told Tom this he said "do what you have to write your letters and get a lawyer" We did everything we could to get the home on land but nothing suited Earl. We found a new dealer who had the perfect piece of property but would not allow us to put someone else's trailer on his land, so we purchased a home from them.
When Prestige heard this they refused to listen to us. Tom even hung up on me. My husband called and Tom said "we'll hold your money for a year then that's it"
I faxed him the contract, receipt that stated deposit not down payment and went through the contract and pointed out what his company did not do to which would allow us a refund. He got nasty and still refuses to refund our deposit on a home we told his agent to sell as we did not have land.
They are holding our money hostsge, we did our part , they dropped the ball and won't admit it. All we receive is alot of double talk and threats. We need our money back, they made enough interest on it already. We would like to warn other home buyers to beware of Prestige Homes as they do not abide to their contract and steal money from people who depend on what the agent tells them, they lie mislead you and take your money.
Something is going on with Earl and the land owners in Hernando County we spoke to a agent in Hernando and they told us "Prestige makes a pratice out of misleading people and they were over pricing land"
Our main complaint is we told Earl were we needed to live and he hid the fact that they had an office in that area, he took our money before he would show us land and we want our DEPOSIT back. Any help you can give us would be greatly appreciated.
Prestige Homes is a rip off company who wants the money not the business. And Earl is making money off us by rent, something is wrong here and we are being given the roun around instead of them saying .yes Earl should have called the Tampa office to find you land. By the way their land / home package means "the customer is responsible for the land" and they take the money.
They lied to the mortgage company and then switched it around without our knowledge or approval. We did not meet the mortgage company demands in Sept. and it should have ended then.
Barb
Brooksville, Florida
U.S.A.
2 Updates & Rebuttals
Barbara
Brooksville,Florida,
U.S.A.
In response to their rebuttal I must say they have distorted the FACTS.
#2Author of original report
Wed, January 22, 2003
Fisrt of all they did reach an agreement with us for $500. to settle this disagreement and to not have any further dealings with them, and yes we are renting from an agent at the agents offer and he set the price, not us. My husband has been fully aware and is aware of my writing this rebuttal and the first complaint as he felt as I did ..ripped off. We were not informed of any contact of the Tampa office and apparently until WE complained did he come up with that anwser, we were not told we had to find our own land and made several calls about land/home packages and they state they do give you land locations or a realtor to work with. To set the facts straight we did purchase a BRAND New Home with a reputable company and they even found us the land I did not find it on my own. The new home and land is in the Tampa area were we told Prestige we wanted to be. As far as my budget goes that is none of the agents business and our new land/home package is more expensive then what Prestige offered. I truly hope this is the end of our dealings and if you are going to put something in writing especially on-line to have the facts not your opinions. We accepted there offer and will have nothing to do with Prestige now or in the future.
Daniel
Ocala,Florida,
U.S.A.
CUSTOMER BREACH OF CONTRACT, NOT RIP-OFF!
#3UPDATE Employee
Sun, January 19, 2003
Barb in Brooksville, Fl. has distorted the facts to suit her position. Her husband claims he is not aware of Barb's internet campaign and doesn't approve. He feels he has been treated fairly. Yes, Barb and her husband placed a $1,000 down payment with our company to purchase a new home. Yes, our salesperson said he would try to help them find land by refering them to land- developers and real estate people he knew. Our company is not involved in real estate, nor is the salesperson. Ultimately, it is the customers responsibility to find property where they want to live (Tampa). Our company successfully found a lender to approve their loan. The loan was limited to a maximum amount of dollars that fit into Barb's budget. With the price of the new home subtracted, this left Barb with a maximum amount to spend on land. The salesperson put the word out to his contacts to find land in that price range. His contacts did not find land that was satisfactory to Barb. Barb believes that everyone the salesperson refered her to was going to kick back to the sales person. This is not the case. Barb went out looking for land on her own, as she should have. She found land and an older preowned home from a competitor and bought it. It is interesting to note that the LAND IS NOT IN TAMPA. NOW SHE HAS TWO CONTRACTS TO PURCHASE. Barb called our company (me) and asked that we not sue her for breach of contract, which is stated in the purchase agreement. This is when the discussion came up about our other sales center in Tampa. My statement to her (not having all the facts) was, "I'm surprised that the salesperson didn't contact our Tampa location for information on land because the manager also owns a real estate company". I told Barb that we would not sue her for breach of contract and would not refund her down payment. However, we would GIVE HER CREDIT OF $1,000 if she decides to purchase a home from our company within the next 12 months. Further research indicated that the salesperson did ask the Tampa manager for help with land, but was told the land with the new home was over the customer's budget. TO ADD INSULT TO INJURY, Barb is still living in the salesperson's rental home (since October), in the height of tourist season, for a mere $350.00 per month while they wait for their other purchase to go through! In less than two months they saved their downpayment, and then some. WHO IS RIPPING-OFF WHO? Our company has been in business for over 35 years. We are not in the business of keeping down payments, we are in the business of selling and building new homes. THE CUSTOMER IS CRYING FOUL WHEN THEY CLEARLY BREACHED OUR CONTRACT. Dan, District Manager, Ocala.
