- Report: #1092286
Complaint Review: Prestige Portraits - Nationwide
-
Author Not Confirmed
Why?
Prestige Portraits
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Prestige Portraits Lifetouch Deceptive advertising Nationwide
This company is very suspect in its advertising and marketing schemes. They were very accommodating in taking numerous poses, in different outfits in addition to cap/gown and drape. They were very accommodating in allowing retakes. My student's pictures are beautiful and as a proud parent I was willing to buy the most expensive package "The Perfect Package," which touts "unlimited poses."
But there were all these "points" associated with the pics as well. Hmmm, I called and told the rep I wanted the Perfect Package b/c it offered unlimited poses and told her the poses I wanted. She said, Oh you can't do that, that's too many poses. When I pointed out the "unlimited pose" representation, she said, well I guess it would be more accurate if it said unlimited poses up to the number of points in the package!!! That is NOT unlimited - it's deceptive advertising.
I asked if I could get the High Res CD with all the poses on it (I did that with my son in 2011). She said no, this is a different company now and we don't offer the HRCD by itself. It is a choice in The Perfect Package---for 25 points, which would seriously limit the # of points remaining for poses.
This is a company catering to low-to-no income HS students and their chump parents. Its a shame their true agenda is to take the parent for as much as possible or, for those who cannot afford their wonderful packages - they can look at all their beautiful poses and pics and settle for 2 or 3 to stay within an almost reasonable budget. SHAME on you Prestige or Lifetouch or whatever incarnation you are now.
