Complaint Review: Prestigious Pets Dallas - Dallas Texas

Prestigious Pets in Dallas (Dog Walkers)

3839 McKinney Ave (fake address)

Dallas, Tx 75204

Phone (214) 912-7799

First, I must say they don't have an actual office. Their supposed office location is a restaurant. They work from the shadows somewhere in the Dallas area. Their phone number is purchased from an answering service that forwards all calls to their cellphones. They unethically named their company the same name as the highly respected and successful full service company (dog glooming, dog shampoo, haircuts, dog lodging, dog walking etc.) located in Cullman, Alabama to confuse Dallas residents. They went as for as stealing this real company's business logo too. You can check out the real company at www.PrestigiousPets.com. This shady Dallas company uses www.PrestigiousPetsDallas.com. Who really knows who these people are and where to locate them if something bad happened to my dog? Now, what I do know is the owners are Gregory and his wife, Kalle. They do 90% of the dog walking and live somewhere in the Dallas area. They will only dog sit at your house because they don't have a physical office or store location. They do hire dog walkers but these are usually young teens in high school looking to make some extra spending money. They make these teenagers sign a contract indemnifying the owners of all legal responsibility. Additionally, they make the teenagers sign a contract stating that they are independent contractors not employees. The owners Gregory and Kalle are very shady people. My mistake was I conducted my research after the fact, and after I hired them to take care of my dog. And, what a nightmare of an experience it was.

In December 2015, I hired Prestigious Pets "Dallas" to walk my dog when I had to go away on business for two days. I was call them after reading postive reviews online. But, those reviews were for the legit company in Cullman, Alabama not for this shady Dallas company. My mistake was confusing PrestigiousPets.com with PrestigiousPetsDallas.com. or maybe this was Gregory and Kalle's intent.

As for Prestigious Pets Dallas, I do not recommend them at all. I am very disappointed with them and believe they are a bunch of scammers. They are very much overpriced and dishonest. They will tag on extra fees to rip you off. They charged me $40 dollars to drive to my house which is ten minutes from their supposed offices. They charge another $30 dollars to walk my dog for ten minutes. They purposely took my house keys with them and charged me another $30 dollars to retrieve them. I wanted to pick up my house keys at their office but was told to meet Gregory on a street corner some 4 blocks from their fake office. They also charge $20 dollars extra to feed my dog with my own dog food from my own cabinet. I can't see paying them $120 dollars just to walk my dog for TEN MINUTES then pour some food into his dog dish. Their job was literally finished in no more then fifteen minutes.

My total bill was $420 dollars (with taxes) just to walk my dog twice a day for two days. This was such a rip off. What gets me truly mad is the fact that they tagged on extra fees to boost my final bill.

I would not recommend them to anyone seeking a dog walker.

THEY ARE SCAMMERS AND DISHONEST.