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  • Report:  #344677

Complaint Review: Prevention Magazine - North Shore Agency - Westbury New York

Reported By:
- Falls Church, Virginia,
Submitted:
Updated:

Prevention Magazine - North Shore Agency
PO Box 8922 Westbury, 11590 New York, U.S.A.
Phone:
800-365-3276
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I received a request for payment in the mail today from North Shore Agency for an outstanding bill of $19.94 for payment of Prevention Magazine.

I was given a phone number to call or a web address so I could pay this out standing bill.

I knew I did not owe Prevention Magazine anything, I have pruchased magazines from them for some time and knew I was paid in full.

I logged on to the Prevention Magazine web site and got a customer service number and called it. The person I talked to said North Shore was part of Prevention Magazine and not a real collection agency. When I told the person I wanted to cancel my subscription to Prevention Magazine I was told I was paid through September 2009. The person on the line said she would cancel the subscription, notify North Shore to take me off their mailing list since I did not owe any money, it was all a mistake and Prevention was oh so sorry for the error. The lady took the ID# off the letter I received along with my account # and said to ignore any further letters from North Shore who may have already mailed out another collection notice, I just received this one today and they have already mailed another one out.

This appears to be an attempt to get more money for services I am already paying for.

This sure seems like fraud and false pretense to me.

Robert

Falls Church, Virginia

U.S.A.


1 Updates & Rebuttals

Can U Believe These Guys

Sarasota,
Florida,
U.S.A.
PREVENTION MAGAZINE Rodale magazine customer service

#2REBUTTAL Individual responds

Thu, July 24, 2008

PREVENTION MAGAZINE Rodale magazine customer service is trying to rip me off as well on a subscription never ordered, never received the magazine and threatening my credit through collection. somebody should shut these guys down!!

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