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  • Report:  #721682

Complaint Review: Priceline - Internet

Reported By:
ctasbthomas - Salem, Ohio, United States of America
Submitted:
Updated:

Priceline
Internet, United States of America
Phone:
Web:
priceline.com
Categories:
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"Priceline, Name Your Own Price" option I used  to book at hotel for a getaway weekend.
 
I was searching for a hotel on the beach, so I choose box # 3 Clearwater Beach and box #10 St. Pete-Treasure Island from the map on their web site of the Clearwater Beach, FL area. I ended up with a hotel in the Clearwater-St. Petersburg North area, which is box # 2.-NO WHERE CLOSE TO THE BEACH!
 
After spending about 20 minutes with two different Priceline Representatives (Fridz & Zara from priceline 1-888-657-9168 phone number), I feel that Priceline played a huge "bait and switch" with me. Not only did they book a room for me that wasn't in the area I chose, I don't feel that this particular Holiday Inn Select is 3 star + hotel!

The hotel was right next to an airport runway with planes taking off and landing all night! 13 miles to the closest beach!

Have had 4-5 emails form the Priceline "Executive Offices" that basically stated sorry but their is nothing that priceline can do!


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