- Report: #1310104
Complaint Review: Priceline - Nationwide
-
Author Confirmed
Why?
Priceline
Nationwide, USA
Phone:
1-800-774-2354
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Priceline / Agoda Priceline's "Total Costs" are not! Beware Priceline is not up-front about additional charges at check-in. Nationwide
Made hotel reservations through Priceline and paid to them the "Total Cost" including taxes and fees. Upon arrival at the hotel we were required to pay directly to the Hotel an additional $22.95 per night or they would not give us our room (and, if we did not pay their fee they would charge us for the room anyway because it was less time than their cancellation policy required).
Yes, burried in their web page in some small print it states that their affiliate hotels are allowed the option to add more fees when you arrive, tired and no where else to go. Great way to keep the advertised rates low Huh!
Point is, Priceline is not up-front and honest when it comes to their advertising "Total Cost". It's not! But wait, my Priceline confirmation e-mail says "Paid in Full".....bull-s___, expect to pay more when you get there and there is no way to know how much that will be. Book your reservations directly.
