Max Parcells
Mill Creek,#2UPDATE EX-employee responds
Mon, December 08, 2008
I am not a disgruntled employee, but I am here to tell you the truth about this company: I am sorry your trip was horrible, but what can you expect when it is 99% All American Employees (we are too lazy!). The truth about the food: I used to work on the Pride of America and let me tell you, there were so many people who were in the same situation as yourself. All the food is precooked and held at 150 degrees (f) which according to the Health Department is "Satisfactory". The staff on board is not very atentative as we are all too busy talking about the islands and what we are going to do. We don't really care about the customers "PAX" as you are called in the biz. We are told that you are just walking money that will be as cheap as possible and we should care less. We in the Restaurant Department make around $7.20 an hour and we worked 80-90/hrs a week with NO Overtime, so we are all burned out for working these long hours 17-20hr days. Our standard contract is around 6 months. As for the Cook saying they don't have any water, YOU ARE ON A SHIP IN THE OCEAN! There is plenty of water around the ship. If you didn't get sick or hit with Norwalk, I am absolutely amazed! This company is a joke and has been sued so many times. The food is ALL purchased from Sysco, and I know this because we would have to help unload it every week. the total amount of chefs usually on board the ship is 25-30 or so. They are all trained at the same place we are. As for the food being cold, this is just the NCLA way of doing it! Now lets move into the room: Blue Stuff in toilet: I know this is confusing but that blue stuff is actually a specific "Tea Bag" which when it is flushed, it helps clean the pipes and clear and blockages. This is actually ship standard "found in every cruise ship from NCL to Carnival and Royal. They all have it" As far as the staff is concerned, we could care less on these NCL/NCLA ships. we have usually 4-5 staff per cabin (Cabin size is 100 square feet and a small desk with 5 closets). We hardly ever get time to eat, sleep, or enjoy the islands until we Jump Ship. I am thankful for jumping ship in Maui and never returning, I and a few friends of mine who also jumped ship from both the Pride of America and Pride of Hawaii, are in the process of suing them for neglegence and food contamination. Also violating the US Work and Labor Laws. Next time go with Royal Caribbean, Carnival Cruise Lines or any company Other than NCL/NCLA Trust me on this.
Me
St. Petersburg,#3Consumer Comment
Sun, July 27, 2008
You know some people are unbelieveable, they are never satisfied and think the rest of the world is here to serve THEM!, Get over yourselves people. First off, your in Hawaii, the most beautiful place on earth so forget about all of the small things that are really not important. Stop being spoiled !!! These people are NOT your servants and most of what you paid is for air fare and fuel for the ship. I sure hope your complaining stops if you reach heavens gate for your own sake. NCL is the BEST cruise company out there, I have sailed them many times and even got sick on a ship for 4 days, but I didnt complain, it wasnt their fault, its filthy people who dont wash their hands. Stop blameing everyone else for your dissatisfaction. GET OVER IT
Me
St. Petersburg,#4Consumer Comment
Sun, July 27, 2008
You know some people are unbelieveable, they are never satisfied and think the rest of the world is here to serve THEM!, Get over yourselves people. First off, your in Hawaii, the most beautiful place on earth so forget about all of the small things that are really not important. Stop being spoiled !!! These people are NOT your servants and most of what you paid is for air fare and fuel for the ship. I sure hope your complaining stops if you reach heavens gate for your own sake. NCL is the BEST cruise company out there, I have sailed them many times and even got sick on a ship for 4 days, but I didnt complain, it wasnt their fault, its filthy people who dont wash their hands. Stop blameing everyone else for your dissatisfaction. GET OVER IT
Me
St. Petersburg,#5Consumer Comment
Sun, July 27, 2008
You know some people are unbelieveable, they are never satisfied and think the rest of the world is here to serve THEM!, Get over yourselves people. First off, your in Hawaii, the most beautiful place on earth so forget about all of the small things that are really not important. Stop being spoiled !!! These people are NOT your servants and most of what you paid is for air fare and fuel for the ship. I sure hope your complaining stops if you reach heavens gate for your own sake. NCL is the BEST cruise company out there, I have sailed them many times and even got sick on a ship for 4 days, but I didnt complain, it wasnt their fault, its filthy people who dont wash their hands. Stop blameing everyone else for your dissatisfaction. GET OVER IT