Complaint Review: Prime Inc - Springfield Missouri

Hello to All Involved:

(This is to add to the other comments/complaints)

I am writing to let all concern know what has occurred as to promises made and not kept. I started working as a lease driver for Prime in March of 2012. And after my first pay check, I went a number of pay periods without any pay. So I spoke to Steve Larson, and he convicted me to "Keep going, things will get better". I also had Steve look at my utilization, and it showed a low utilization of the truck. Steve then asked my fleet manager Buddy Hall to help get the utilization/revenue up. I then waited another three pay periods, with no change, and I called Stan Allman, and requested for a new fleet manager, and
I denied this. I also asked to run within the Midwest, and was also denied this. I waited another two weeks no change, I called, spoke to Stan, and he finally approved a fleet manager change, to Jeff Murphy. I inquired from Jeff how busy he
could keep me; he said I usually do not do this, but I will guarantee you a pay check" Running under Jeff was very difficult. He called me a number of times, lecturing me on things like "sending too many messages" and "I have no clue about driving" and even having him calling my wife a "Whatever" making her very unimportant. Under Jeff, I make only pay check, and his guarantee was not worth much, and this is a no-no, shame on you Jeff.

Having Jeff as my fleet manager, I requested to start being a trainer, and I was denied. I also tried to get my wife Mary hired by Prime and was also denied.

I informed my Fleet Managers (Buddy Hall, Jeff Murphy) that the truck was having fuel issues, and I was told "it not the truck, its you" and when I did supposedly refused a load, Jeff messaged me and gave me a real hard time, saying "you don't refused any loads" and when I question this, I was called a liar

I needed a load estimated to save my apartment. I asked Jeff for this help, and that I would be homeless without his help. Jeff said NO, so I called Kathleen my payroll person, she said, it would be possible, with a supervisor approval. I then messaged Jeff again on this new information; Jeff called me and said, "NO means NO, you have no idea of the driving industry. I should make you drive back to Springfield"

Currently, I did lose my apartment, had to ask my son to live with friends, and I have less 200 dollars to my name. When I started with Prime, I had 4000 dollars, a home and a happy life. Now I know how it feels to be homeless, with an uncertain future.

When I arrived at prime, I cleaned out the truck, washed it, and wiped down the inside. I went in to operations, and signed and lease cancellation sheet. I also asked ask one a night stay, and was denied.

So Prime did not help with anything related to getting me home, and made my last day very difficult. This was wrong.

Lastly, I did try to contact Robert Lowe direct by phone and email, just to have these communications intercepted and never hearing from the President of Prime.

I will be looking for a legal remedy to address these issues, and if there is anyone out there that can help me, please contact me.

I would advise anyone thinking on driving for Prime, "Please Dont" the company is very political, and it cost you allot.