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  • Report:  #65194

Complaint Review: Prime One Benefits - New York New York

Reported By:
- Dale City, Virginia,
Submitted:
Updated:

Prime One Benefits
220 West 19th Street Suite 2A (MAIL DROP ONLY) New York, 10011 New York, U.S.A.
Phone:
416-542-1611
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
In August 2002, I received a call from a company called Prime One Benefits. The caller told me that I had been pre-approved for a Visa or Mastercard, my choice. The caller stated that my card would be issued by Bank of America or Chase. All I had to do was allow this firm to debit my checking account $187.00. This was to cover the cost of their processing me for this card. I agreed and gave them permission to debit my account.

A few hours later, I called the number they had given me and informed them that I was cancelling my order. The person who got on the phone called himself STEVEN CAMBRIDGE! He claimed to be the Supervisor. He tried to talk me out of cancelling my order. I insisted that my order be cancelled. When he persisted, I stated that my order was to be cancelled and hung up. This continued with my hanging up on this person 7 more times.

I thought the matter was resolved. Until August 8, 2002. This is when Prime One Benefits aka Electronic Funds Transfer debited my account for $187.00!!!!!!I immediately started calling this firm. I was forced to deal with nothing but rude and quite offensive people. One even said "Go ahead and try and stop us! The police can't and won't even try to catch us!". I contacted my bank and was told that my debit had gone to a firm called Electronic Funds Transfer aka EFT. I called them and they at first refused to help me claiming that this dispute was with Prime One and not them. I persisted in calling them and finally, the supposed president of EFT, a man who claims to be honest and who claimed via our phone call that he would drop Prime One as a client if it was proven they were committing any illegal acts.

To this day, EFT aka Electronic Funds Transfers continues to process Prime One Benefits transactions! I would like to hear from anyone who has been taken by Prime One Benefits.

I have the package they sent me last year. Would like to hear from anyone who may have gotten the updated package to compare notes. Also, anyone cheated by Prime One need only contact their bank, complain and then contact EFT directly at 1-800-492-2794. Also, asked your bank for EFT's bank name and phone number. Contact EFT's bank and complain. Tell them to check out this website for any information they need on this firm.

Remember, contact your local police and file a report. File a report with your State Attorney General. File a report with the New York State Attorney General! And contact Canadian Police and file a report. Prime One Benefits operates a phone bank in Toronto Canada. Canadian Police are on top of this this very moment and have already raided this outfit once last year. Keep the information flowing to the police and the will act.

Robert

Dale City, Virginia
U.S.A.

Click here to read other Rip Off Reports on Prime One

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1 Updates & Rebuttals

Donna

Ft Worth,
Virginia,
U.S.A.
Electronic Funds Transfer & Prime One

#2Consumer Comment

Sun, August 03, 2003

You are correct, Investigations ARE "complaint driven" If no one complains, there will be no investigation. HOWEVER, Robert, if you would, please........and ANYONE that has been scammed by them..... Include PhoneBusters in those calls, and emails they can be reached at 888-495-8501 or email at [email protected] You also need to file a complaint with the FTC at www.ftc.gov. This company is located in Ocala, Florida running under the name of a mortgage company.....Of course, it is orgininating from Canada. The 416 Area Code is Toronto. There are many other locations as well but if they are doing an investigation, tell them to start with Home Savings Program, Ocala, FL; National Benefits Service, Swanton, VT; SD Enterprise, Williston, VT; Dynamic, Nevada,Canada, Pinnacle Tel, EFT SD Enterprises, Champlain, NY (Which is a mail drop, it IS in Canada) And there are other DBA's as well.

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