- Report: #702417
Complaint Review: Primecast - Pompano beach Florida
Reported By:
Doc with real degree -
hollywood, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Primecast
3800 park central blvd. North Pompano beach, Florida, United States of America
Phone:
Web:
goprimecast.com
Categories:
Business Rating:
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Primecast Primecast PRIMEcRAP! Pompano beach, Florida
Sadly we have Primecast (primecrap we call them) here at the Trump (the Dump) Hollywood in Hollywood Florida. We have had the service go out numerous times, be on HOURs with stupid customer service people who sound like they are characters straight of the of the move Deliverance (look it up, Burt Reynolds-frightening) They can never fix the problem and this past time I hung up on them and did it myself (which was amazing I could) We've had to have the technicians out before and they took hours and couldn't even help us program the remote control for the TV (He did NOT know how) I cannot stand them and highly recommend you not go with them for your building/community.
1 Updates & Rebuttals
Primecast Response Team
United States of AmericaPrimecast Response Team
#2UPDATE Employee
Tue, July 19, 2011
Here at Primecast, we pride ourselves on giving our customers the best
there is to offer when it comes to television, Internet, and phone
services. We also strive to extend the utmost care to our customers, so
we went out on the web just to find customers in need! Primecast would
like to sincerely apologize for any difficulties or inconveniences you
have come across, especially if you are not receiving
the customer care you deserve from us.
So when hiccups happen, we are always willing and able to assist
you in resolving any issues you may have. Please contact our customer
service call center at (866) 671-1117 or email us at [email protected]
so we can help you right away with any of your concerns. We look
forward to hearing from you and appreciate any comments/suggestions you
would like to share.
Thanks!
The Primecast Team
