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  • Report:  #63999

Complaint Review: Primegra - Internet

Reported By:
- Ottawa, Ohio,
Submitted:
Updated:

Primegra
www.primegra.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Primegra has taken 56.90 out of my checking account as well. I'm calling my bank in the morning to fix it so they can't do it anymore.

I read Primegra's terms and conditions when I signed up for the free sample. It said I would have 2 weeks to cancel my subscription before I would be charged the 56.90. I just wanted to try the free sample, and it hadn't arrived yet a week later, so I decided I'd cancel and just wait for the sample.

Since Primegra didn't list a phone number, I had to use their web site to cancel. I used their form at www.primegra.com ("contact us"). After filling out the entire form and selecting the heading "cancel my subscription", I got to the next page that said "Thank you for contacting Primegra", so I know they got my message, but they never cancelled my shipment.

I shouldn't have been charged because I cancelled well within two weeks. Because they don't supply a phone number, they probably are crooked, since I guess you could never prove that they received your message via their web site.

Peter

Ottawa, Ohio
U.S.A.


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