- Report: #1468908
Complaint Review: Primp and Blow Waterfront Scottsdale AZ - Melodi Harmon and Vivian = CROOKS - Scottsdale Arizona
Reported By:
Garrett -
Scottsdale, Arizona, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Primp and Blow Waterfront Scottsdale AZ - Melodi Harmon and Vivian = CROOKS
7135 E Camelback Rd #185 Scottsdale, 85255 Arizona, United States
Phone:
(480) 423-7777
Web:
https://primpandblow.com
Categories:
Business Rating:
(0)
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Primp and Blow Waterfront Scottsdale AZ - Melodi Harmon and Vivian = CROOKS Stay Away! Rude Staff, Rude Management, Bad Service! Scottsdale Arizona
Primp and Blow seems like it would be a nice blow out salon... but it is a horrible place and fails to deliver. I brought my girlfriend in for a blowout and paid for the service. While at the shampoo bowl my girlfriend told the stylist how she wanted her hair blown out to which the stylist replied in a rude tone "We specialize in extensions... I get it." The stylist then proceeded to use conditioner on her scalp which loosens the tape on the extensions. In the chair she did not dry it properly and ended up not only pulling out multiple extensions, but ripping out her real hair in the process. For 2 hours she sat there extremely upset and in pain following the service. She was furious, and had a horrible headache following.
I called the store every day for 4 days requesting a callback from the managers and they never did. Finally I spoke with Melodi and requested a refund on the service... she only would give me a credit only if I send in pictures and have my girlfriend come back in. I then called back and spoke with Vivian who echoed her partner and went on to say that my girlfriend is not a great longtime customer because she was only a member for 3 months. They are really after the quick buck here... and don't seem to care about longevity as a business. They must be really hurting as a business if they can't offer unhappy customers a refund to save themselves from creating enemies in the field. I will make sure I tell every female I run across never to go near their salon again... as long as I live in Scottsdale. THEY ARE A RIPOFF!!
