- Report: #1327733
Complaint Review: Priority Textbooks.com - Internet
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Author Confirmed
Why?
Priority Textbooks.com
Internet, USA
Phone:
518-618-1018
Web:
prioritytextbooks.com
Categories:
Business Rating:
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Priority Textbooks.com Priority Textbooks; Etrading Solution Sdn Bhd DO NOT SHOP AT PRIORITYTEXTBOOKS.COM. THIS SITE IS BOGUS AND WILL STEAL YOUR MONEY Malaysia Malaysia
Do not use this company, Prioritytextbooks, Prioritytextbooks.com or ETrading Solution SDN Bhd, as these are the names that appear on my statements. I bought a chemistry book that I needed for the start of class 13 days ago and ordered it expedited. I received an auto-generated email "thanking me for my business" receipt, which looked odd, since it didn't seem like it had enough information on it. The shipping dates were for 3 days after purchase, but after 8 days and my first email to the company checking the shipping status, I received an automatic response to my email showing that a "change of status---item shipped". I didn't even provide an order number, nor did I speak to anyone regarding the confusion--I just got an item shipped update status. After 3 emails total, I still haven't received a followup email from anyone there AND, when I called there customer service number, it was some woman with a 518 area code number! When I threatned to cancel and after actually using my order number this time, I received an instant "item has shipped update and order cancellation" at the same time! Regardless, after checking my paypal account, it did not show a refund and I will be taking it up with Paypal since this company probably isn't real. Very shady. BUYER BEWARD, DO NOT ORDER FROM.
