- Report: #393187
Complaint Review: Privacy Matters - St. Paul Minnesota
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Author Confirmed
Why?
Privacy Matters
http://www.privacymatters-program.com/ St. Paul, Minnesota, U.S.A.
Phone:
877-993-6264
Web:
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Privacy Matters I was charged $19.95 from AP9*PRIVACYMATTERS on my checking account St. Paul Minnesota
When I checked my balance, I found a $19.95 charge to my checking account. My bank told me to call them directly and ask for the charge to be removed. I called 877-993-6264. I found out that "they had offered the membership to me when I joined Classmates.com" -- that is not true. I never agreed to this membership. They are removing the charge from my account, but I am now having my bankcard cancelled and reissued so that no one else can get my number.
Mh
St. Paul, Minnesota
U.S.A.
Mh
St. Paul, Minnesota
U.S.A.
1 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
Unfortunately - if you did sign up for classmates.com
#2Consumer Comment
Thu, November 20, 2008
You did sign up - because you failed to notice that they were offering that program as part of the sign-up process. They are required to disclose this, however it is usually with completing a survey, money off your current order - or small print with a pre-checked check box that you missed. It is absolutely imperative that you PAY attention to all messages when doing any online shopping to avoid this. Also - always contact the retailer and tell them to STOP allowing the sign-up process as part of the ordering process- its one thing to allow them to adverstise only - its another thing altogether to make signing up an ordering process requirement. Complain to the FTC as well
