- Report: #1005127
Complaint Review: Proactiv Solutions - Des Moines Iowa
Reported By:
Martin & Joann -
Loveland, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Proactiv Solutions
W137N6915 Manor Hills Blvd, Menomonee Falls, Wisconsin Des Moines, 50336 Iowa, United States of America
Phone:
1-800-235-6050
Web:
proactiv.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Proactiv Solutions When ordering their product I was not given a clear and concise disclosure of the shipping schedule and especially COST. $300 for a facial wash? Puleez! And holding my CC hostage, then threatening collections Des Moines, Iowa
I placed my order over the phone with a fast talking, confusing individual with an accent. It seems clear and concise information regarding their product, shipping, policies, terms and especially COST is not a customer service requirement.
What I got out of the ordering scenerio was that I was to receive a 30 day supply and be billed as such. It was to be on-going for three months. Welcome to cancel at anytime within 30 days.
Instead what I got was a 90-day supply and billing of over $100 per month until the balance of $300 was paid off. $300 for a face wash???
I was told I could cancel if I returned any of the un-used product. (They sent me one shipment.....I opened it and used it!!!)
Now they are holding my CC hostage, threatening collections for holding payment thru my bank.
What a scam.
What I got out of the ordering scenerio was that I was to receive a 30 day supply and be billed as such. It was to be on-going for three months. Welcome to cancel at anytime within 30 days.
Instead what I got was a 90-day supply and billing of over $100 per month until the balance of $300 was paid off. $300 for a face wash???
I was told I could cancel if I returned any of the un-used product. (They sent me one shipment.....I opened it and used it!!!)
Now they are holding my CC hostage, threatening collections for holding payment thru my bank.
What a scam.
