- Report: #1307907
Complaint Review: Professional Fitness - randolph Massachusetts
Reported By:
charnley -
braintree, Massachusetts, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Professional Fitness
50 warren st randolph, 02368 Massachusetts, USA
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Professional Fitness out of control/disorganized randolph Massachusetts
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In Januray 2016, I signed a one year Agreement with Professional Fitness and i paid for first and last month. Before i signed the contract i asked the person if i can cancel anytime, which he did say yes. Due to my medical condition i decided to cancel the account in January 28th. I spoke with with the person that i had help me open the membership, and he told me that he would sent me a text through my cell phone regarding how to cancel, which he never did. Therfore, i decided to cancel the credit card that i had in filed so they could stop taking money from my account. Since then they keep sending me statement every month. I tried to contact customer service a several times to see if they can help me. The person that i spoke too wanted me to pay all the amount of money they had charged me which i only worked with a trainer for only three weeks towards the month of January. I had send a letter to the same address that usually send me the statement. Nothing had resolved and they're still charging me. Right now we are on May 2016 I received a statement of $1005.00.
