- Report: #602147
Complaint Review: Profit Grabber Marko Rubel | Ripoff Report Verified Safe - Phoenix Arizona
Reported By:
Fey Angel -
Arvada, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Profit Grabber Marko Rubel | Ripoff Report Verified Safe
Phoenix, Arizona, United States of America
Phone:
1800-707-2658
Web:
http://www.profitgrabber.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Marko Rubel: Profitgrabber Pro Turn-Key Systems Scam; Con; Misrepresentation; piece of crap program Phoenix, Arizona
Ripoff Report Verified™ REVIEW:
EDitor’s UPDATE: Positive rating and recognition has been given to Marko Rubel and his companies for their commitment to excellence in investor education and customer service.
Ripoff Report’s on site review of Marko Rubel's offices found that the company has a commitment to total client satisfaction. Their procedures and processes conform to the highest standards in this particular industry. This means that clients can expect that the company will deliver the value through their products and services. Any customer issues are handled within 48 hours, and most of the time immediately. The customer support team listens carefully to client concerns and sees them as an opportunity to become more efficient as a company in the services offered and the support for those services.
ProfitGrabber founder, Mr. Marko Rubel, has assembled a small team of very experienced investors to help new or seasoned investors utilize the cutting edge tools and services offered by this company. Their automation tools, the training courses and other services are constantly evolving with the changes in the real estate market, allowing investors to maximize on the business opportunity and improve their investing business. In this company, the customers always come first.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
..The information provided in this report is based on comments made by Marko Rubel and his staff during an on-site inspection held by a third party verification company with no biases toward Profit Grabber. .
Profit Grabbers offers a software automation tool, and as a company they offer real estate education courses. They continually add new tools as the market changes to make their services the best choice for investors, and they have video testimonies on our website for interested potential clients. The company states that the experienced real estate investor as well as the person who wants to invest in real estate is their target market. Their software is designed by experienced real estate investors not marketers. The company buys properties monthly, so they have real world experience, which gives they feel gives them the competitive edge. Marko Rubel, the owner of Profit Grabber states their vision is “To be the pre-eminent real estate investment Education Company, offering products, education, and systems based on real applications, not on theory.”
The company has a ticket system where clients submit tickets and their support team calls them back within 24 hours, in the California office they have 10 people and feel they are well staffed to handle calls. The company feels that to accommodate growth in the future, they can extend the hours of their customer support, to make room for more people to be helped hours throughout the day. Furthermore, as their sales grow they will expand their customer service team.
Marko Rubel states that they don’t get many complaints at all. If there is a problem the call back immediately and respond within a reasonable timeline while maintaining a pleasant and professional attitude. The company feels that sometimes they get clients who have trouble installing the system because they don’t follow the right procedure but the company has coordinated a customer support team who can personally help each client. They feel that customers are happy with the one on one experience.
Profit Grabber states that they are committed to do whatever it takes to make clients happy by having employees address any customer concerns in a timely fashion. The company now has a bonus for employees based on customer satisfaction. Through Ripoff Report, they feel that the Corporate Advocacy Business Remediation and Customer Satisfaction Program helps them protect their reputation, because they feel they treat people fair and this will help protect them from any malicious reports.
During our interview of their management, one of the top executives of the company told us that Mr. Rubel's personal business philosophy is to treat his customers as he would want to be treated. She told us that Mr. Rubel is obsessed with the success of his students and the result shows through the success stories and through the amount of "Thank You" letters received each week, which is sometimes overwhelming. The whole team has a mission statement that says it all: "Our goal is to show our students the fast track to financial freedom by providing them with the best education, the most effective tools and timely support!" This company is clearly committed to customer satisfaction.
MARKO RUBEL / Statements from the owner.
”I started in real estate without having any money or credit, so I know that everyone can achieve financial freedom IF they take action. For me, taking action made me a millionaire and gave me the lifestyle I always wanted. A lot of people want to improve their life but they don't step up and actually do it. If you are determined to becoming financially free, we have the systems to make it happen for you! You just need to follow me, so take action and start now!"
Marko Rubel is different than most so called "gurus" in this industry. His concern for the success of his clients is unparalleled. The expertise shared has empowered many to leave their job and start a full-time real estate investing career. As Mr. Rubel says: "It's not about working hard, it's about having the system and working really smart!" The quality of their trainings is widely recognized and appreciated by their clients.
Ripoff Report encourages you to hear from the actual customers at this website: http://www.MarkoRubelReviews.com.
The above site also contains over 200 actual clients' feedback and survey forms. This is unheard of in this industry - complete transparency. If you are considering doing business with them, or investing in their services you owe it to yourself to review the above website .. Ripoff Report is amazed and never saw a lineup of like this of satisfied customers.
Marko Rubel and his team take client/student satisfaction seriously as well. Testimonials and comments such as this are very common: "I've spent tens of thousands of dollars on other gurus, and if someone would give me all that money back in return for Marko I wouldn't take it, we made a lot more on our first deal!" You can meet this people and see their video review at this website: www.MarkoRubel.com
MARKO RUBEL CONTINUES TO GO ABOVE AND BEYOND BY IMPLEMENTING NEW TRAININGS AND RESOURCES.
This company, and its founder Marko Rubel recognizes that the only way to grow as a company is by providing excellence to people, by delivering the best resources and strategies that make direct impact on the clients' bottom line quickly. Despite that some complaints posted on Rip-off Report are not true, the company welcomes the feedback and takes any complaints as valuable learning opportunities.
In summary, after our investigation, which included on-site in-person review of their offices, discussions with Mr. Rubel and many of his past and current associates, Rip-off Report is convinced that Marko Rubel and his company is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were
Several video testimonials of previous clients were taken and can be viewed online on YouTube at the following LINKS..
http://www.youtube.com/watch?v=j9qQiOoE0po
http://www.youtube.com/watch?v=omouGnA1VPk
http://www.youtube.com/watch?v=YM9NOcOzDzI
http://www.youtube.com/watch?v=nqg2Xe2bRUU
http://www.youtube.com/watch?v=3YgW8fEWEmw
NOW TO THE ORIGINAL REPORT THAT WAS FILED
-----------------------------------------
Marko Rubel: Profitgrabber Pro Turn-Key Systems Scam; Con; Misrepresentation; piece of crap program Phoenix, Arizona
We recently attended a GREAT workshop on Apartment Investing by Dave Lindaugh. Part way through the workshop he put a "friend" of his Marko Rubel on stage and let him pitch his computer software/marketing program to us. He was a pretty fast-talker and the program sounded great. HE EMPHASIZED the No Questions Asked Money Back Guarantee.
Once we got home it took my partner a while to get the program uploaded, and to learn how to use it. Once we did we also the Data Subsription Service @ $50 that the program would support. That was the first thing we noticed was not as cool as Rubel had professed it to be-- and after a bit of hassle, we got UNsigned up for that and got most of our money back. I continued to learn how to work with the program-- convinced that as a contact manager/mailing program it must have a lot of value-- cos after all, it had cost almost $2000.
I finally felt as though I understood how to use the program. That said-- I also realized it was a PIECE OF CRAP. I highly DO NOT recommend it. You can get MUCH less expensive-- and equally or more effective contact managers/mailing programs for MUCH LESS.
Once I explored the program I found there were a LOT of limitations to it. Like, the the Data Subscription service, what the program professes to accomplish/do can be done in other, FAR less costly, far more convenient ways.
The program itself is very NOT user-friendly. It is awkward to use and not intuitive at all-- and even with a partner who is very computer literate-- the program simply was WAY INFERIOR to what Rubel represented it to be.
One piece of the proram that is different than what most contact managers/mailing programs might have is the scanner gun which is meant to be used in the case of returns-- to scan a bar code on the mailing label and delete the outdated address from the list. This seemed like a cool device, and worth some expense, but honestly, I discovered that most mailing lists come in Excel format and that program allows you to alphabetize names, so it is easy to delete returned mail. THE SCAN GUN FEATURE is NOT WORTH the $2k we paid for this awkward, clumsy, ineffective program.
Additionally, I found the support service less than helpful. hey are more like a back up SALES department-- VERY PUSHY and not willing to be accountible.
AND Rubel stressed at the workshop-- that if you are not completely happy he would willingly return all your money NO QUESTIONS ASKED, but in actuality, once you get the program home and read all the fine print-- the Money Back Guarantee is VERY conditional. You have to send it back unopened within 30 days (it took us that long to get it set up and tried out just cos, like normal folks, we were busy after our Lindaugh seminar trip)-- OR, if you keep it longer than that, you have to spend more money to travel to a different city in order to take his class in order to get yoru money back. Even though the class is free if you buy the program-- having to take the trip and spend MORE money to attend the class in order to active the Money Back Guarantee is A PRETTY SMOOTH CON. If you already don't like the program, why would you spend MORE MONEY to go someplace and take his seminar???
I think sometimes it is hard to tell between someone with a good product to sell and a lot of enthusiasm-- and someone with a mediocre, overpriced product with a lot enthusiasm to sell it. In this case, I'd say Marko is the latter. AND looking back, I think Rubel felt like the snake-oil salesman at the time-- but I trusted that Dave Lindaugh would not put a shyster on stage in front of us-- and my partner thought the program sounded great-- which it did-- but it did not live up to its HYPE. I was very disappointed with the whole experience and should have followed my intuition-- my "con alert."
Additionally, when I emailed the company complaining about the "tricky" return policy (which, again, was NOT STRESSED up front-- we realized it when we read through the paperwork later) and our dissatisfaction with the product, we got NO RESPONSE. Nor has the BBB gotten any response to our formal complaint. My personal opinion is that if you really have a quality product and someone is as dissatisfied as we are, you make it right, even if it means returning the money/taking the product back. If he is SO SUCCESSFUL-- he can afford it.
I have already let all my classmates know my experience with this product-- so none of them got burned by Rubel-- but I think everyone should have fair warning about this con artist. AND I think Dave Lindaugh should re-consider having Rubel sell his product at Lindaugh's seminars, unless Dave wants to be associated with a CON ARTIST/SCAM!
