- Report: #566706
Complaint Review: Proflowers.com - Internet
Reported By:
Scott -
lowell, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Proflowers.com
Internet, United States of America
Phone:
Web:
www.proflowers.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Proflowers.com deceptive shipping practices, ripoff, did not let me cancel order as advertised Internet
This website uses deceptive practice for shipping charges. When you place order, this is what they tell you about shipping charges:
Nowhere do they give you exact charges. Now, Standard delivery is $4.99 to $14.99 and Saturday delivery is $9.99. Therefore, I assumed charge would be $4.99 ($14.99 must be for Alaska or Hawaii or some other special place?).
When I got to the very last screen, and I was in too much of a rush and hit purchase, I saw that they charged $9.99 and $2.99 handling. Therefore, almost $15 for shipping. You know, my flowers cost almost $50. I would have got these locally and supported my local florist versus getting this "special $29.99" deal off the internet. THAT IS WHY I'M SO UPSET AT PROFLOWERS. Do yourself a favor, avoid these guys like the plague. I called them immediately to cancel and they wouldn't oblige. They gave me an email address to contact. When I got that email, it was a joke. It stated that the handling charge was there to ensure the delivery was perfect......
Standard Express Delivery |
From $4.99 to $14.99 |
Additional charges:
|
Rush Delivery |
From $4.99 to $9.99 |
|
Priority Rush Delivery |
$9.99 |
|
Guaranteed Feb. 14 Delivery |
From $14.99 to $19.99 |
|
Guaranteed Feb. 12 Delivery |
From $4.99 to $9.99 |
|
Morning Delivery |
$9.99 |
|
Promotional Vase Shipping |
$1.63 |
|
Care & Handling |
$2.99 |
|
Alaska/Hawaii Delivery |
$19.99 |
| Same Day Delivery | Click Here to see Florist Delivery Options |
|---|
| Sunday/Holiday Delivery** | Click Here to see Local Florist Delivery Options |
|---|
| International Delivery | Click Here to see International Delivery Options |
|---|
|
Saturday Delivery |
From $9.99 to $19.99 |
|
Monday Delivery |
$9.99 |
|
Tuesday Delivery |
$4.99 |
Nowhere do they give you exact charges. Now, Standard delivery is $4.99 to $14.99 and Saturday delivery is $9.99. Therefore, I assumed charge would be $4.99 ($14.99 must be for Alaska or Hawaii or some other special place?).
When I got to the very last screen, and I was in too much of a rush and hit purchase, I saw that they charged $9.99 and $2.99 handling. Therefore, almost $15 for shipping. You know, my flowers cost almost $50. I would have got these locally and supported my local florist versus getting this "special $29.99" deal off the internet. THAT IS WHY I'M SO UPSET AT PROFLOWERS. Do yourself a favor, avoid these guys like the plague. I called them immediately to cancel and they wouldn't oblige. They gave me an email address to contact. When I got that email, it was a joke. It stated that the handling charge was there to ensure the delivery was perfect......
