ProFlowers
USA#2UPDATE Employee
Wed, February 29, 2012
We're sorry that you had diddifuclty with our online order process. Because you were looking at a Special item that included additional accessories (an upgraded vase) as part of its purchase price, that item was listed under the item description. Typically an item has the flowers and greenery that are part of a bouquet listed and then the arrangement height directly under that. Because of the included vase upgrade, that appeared directly after the flowers. If the approximate standing height was confusing to you because of this, we apologize. I have forwarded this suggestion to our website team.
As far as the industry standard for long stem roses goes, ProFlowers offers its breeds of long stemmed roses cut to a 20 inch approximate arranged standing height as stated on the website. We understand that this might not be preferable to all of our customers, however we are confident that despite this cut length, we offer a competitive, high quality product compared to what you might receive from any other floral merchant. Especially considering our flowers are obtained directly from the growers, hand packed, and guaranteed to remain fresh for at least seven days.
If you have any further questions about our products, I can be reached at 866-526-9426 -Steve