- Report: #558231
Complaint Review: projectorquest - Webster New York
Reported By:
BL -
Bellville, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
projectorquest
1110 CROSSPOINTE LN, STE D Webster, 14580 New York, United States of America
Phone:
8669523334
Web:
http://www.projectorquest.com
Categories:
Business Rating:
(0)
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projectorquest GLOBAL TRADEQUEST, INC. Installed the NEW?? DLP LAMP and < 10min it shattered/destroyed color wheel THIS COMPANY WILL NOT HELP Webster, New York
I purchased a NEW?? lamp for my HD DLP projector from projectorquest with overnight delivery. It arrived on time. Less than 10 minutes after watching a movie with the NEW??? lamp I heard a loud pop and a loud grinding/whatever noise right after. I pulled the lamp out and found the square lens on front of the lamp assembly had exploded into small parts. One of the parts of the lens destroyed my projectors Color Wheel. I cannot find the Color Wheel anywhere and PROJECTORQUEST will not even attempt to help or take any responsibility. The NEW???? lamp assembly was missing the vent screen and the screws were not the same as the factory lamp assembly.
The first few minutes with the new bulb was great BUT NOW I have a DESTROYED DLP PROJECTOR....
DO NOT BUY FROM www.projectorquest.com or any company associated with Global Tradequest, INC.
The first few minutes with the new bulb was great BUT NOW I have a DESTROYED DLP PROJECTOR....
DO NOT BUY FROM www.projectorquest.com or any company associated with Global Tradequest, INC.
