Vince
Gowanda,#2Consumer Comment
Tue, November 08, 2011
I have personally purchased a projector from them plus i referred a friend and they were both as advertised (couple scratches but functioning perfectly), and my experience was more than satisfactory.
I have to agree with the complainer on one thing, the tracking number is not the right number, and you have to use another service such as paypal or just call the shipping company, I personally am friends with the local delivery guy so i just had him look it up for me.
But this isn't a good enough reason to write the site off, there merchandise is excellent and customer service is well above average.
My only real complaint is that the site is down and I'm ready for an upgrade of my projector, i really hope that it isn't going to take till July to have the site back up, because i'm on the market right now and don't want to take my business anywhere else.
Note to Owner:
Please Please open soon or just give me a number so i can purchase over the phone
ProjectorsDeal
Jersey City,#3REBUTTAL Owner of company
Sat, July 02, 2011
We are a legitimate business and do not scam people. We were relocating from Chicago to New Jersey and had to shut down our website temporarily. We already contacted the buyer several times and tried to explain to her that the package has been shipped out already but she would not believe us. We wished that the customer had given us the benefit of doubt.
We do not understand what the problem was because the projector has been sent to buyer within 1 business day and arrived within 3 days total. Customer signed package and UPS tracking shows the following:
This notice serves as proof of delivery for the shipment listed below.
Tracking Number: 1ZYF21740399642842Service:UPS GroundWeight:10.00 lbsShipped/Billed On:06/20/2011Delivered On: 06/23/2011 5:01 P.M. Delivered To: PEMBROKE PINES, FL, US Signed By:BENIS Left At:Residential
Thank you for giving us this opportunity to serve you.
Sincerely,
UPS
Tracking results provided by UPS: 07/01/2011 9:04 P.M. ET
Sessy
HOLLYWOOD,#4Author of original report
Thu, June 23, 2011
I was able to get a correct tracking number through pay pal and ups has my package and I am awaiting delivery, the business handle this situation very unprofessional and even though they are really relocating they should have informed their customer and have staff handling their calls, this was a very bad experience for me and very stressful, but at least my projector is on its way, now let's just hope that is working and I wont have any issues.....