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  • Report:  #1164418

Complaint Review: Promotion Exchange - Los Angeles California

Reported By:
Unhappy Client - Los Angeles, California,
Submitted:
Updated:

Promotion Exchange
10401 Santa Monica Blvd #2 Los Angeles, 90025 California, USA
Phone:
310-234-8992
Web:
http://promotionexchange.com
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Unhappy Client

I was approached by Marlene Mamanne who pitched me her company's excellent ability to improve website ranking via their expert SEO and marketing services. Her company was Promotion Exchange Inc, and I was introduced to her husband Lee Mamanne who made a plan to do SEO for better ranking among other tasks agreed upon.

7 months later, the website is only an expensive photo album with most of the photos not fitting the wordpress template and with no SEO attached to any image. I am unable to approve their work and they are unwilling to fix it. And they took alot of money from me.

I have now seen so many ripoff reports it makes my head spin. I'm not the only one!

In checking them out to see if other sites have negative reports on them, I found the following information:

I find that the Promotion Exchange website is down, but with a link pointing to another website, AdFlowPro.

They also built other websites: Ameriscope, Lucky Deal, and  Promotion LA, all with social media attached, and  Linkedin profiles with new spellings and changes to their names, connected to businesses that don't exist.  The only registered businesses are Promotion Exchange and Lucky Deal which have so many ripoff reports, they are distancing themselves from them.

I also found out that their expert developer has only 2 years experience in working with wordpress, with no education in web building, seo, coding. Neither Lee or Marlene have a grasp of the technical aspect behind web building. The company doesn't even do professional SEO. They use the Yoast plugin and apparently only work in Wordpress. but in my case, didn't even activate the Yoast plugin or even start to work on SEO.

From my experience, they are absolutely the wrong company to hire for marketing and SEO. For me, so far I got ripped off and a lot of energy and time was wasted. I've tried everything, even mediation with them but they have been unwilling. We'll see what happens. 

 

 



1 Updates & Rebuttals

Client

north hollywood,
California,
in case there is confusion

#2Author of original report

Mon, July 28, 2014

In case there is any confusion about my report, I have spent a lot of money ($7000). They have all the money but the unfinished site is not live and I do not have access to it in any way. It resides on their own development site and only they have the login credentials. They have now asked for another $3392 in order to finish the site, bringing the total to over  $10,000 for a wordpress website with some photgraphs loaded onto it, built with a template. i see there would be no real hope of ever having proper seo. In attempting to communicate to Marlene about seo, I can clearly hear that they have never done and don't understand proper seo. I probably know more than them. I'm learning on my own and getting coaching from an expert so I do know what needs to be done and am implementing it on the site I built myself. (Which is quite nice actually)

I have taken a legal route and am now pursuing it further and taking the next indicated action. Unfortunately at this time they are not willing to return even a portion of my money (I have offered up a compromise but they said no) and have told me not to talk about it on this site or anywhere else. Additionally Marlene is  calling me, telling to shut up and go away.

I could use some help.

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