Chereese
Birmingham,#2Author of original report
Sun, June 20, 2004
Someone finally answered the phone for this so called Visa company. I spoke with Adam Weild. I told him I wanted to cancel my membership because I was under the impression that I would get my card in 15 days. He said that I was misinformed and he was very rude to me. He told me that I couldnt cancel until the next day because the database was closed. I asked him what the process was and he said they just cancel the membership. Well, I called the next day and I managed to get this Adam Weild again and told him that I wanted to cancel and he tells me that there was a $29 cancelation fee. I told him that I was never informed of any cancellation fee and that I wasnt going to pay. He put me on hold for about 10 seconds and came back and said that there would be no charge. I called my bank to warn them about this company, but of course they cant do anything until after the fact. I've kept my money in another account so if they do take money, it will be the bank's, not mine. I still feel like an idiot for falling for something like this and thank goodness for this website. Otherwise they'd be $300 richer