Marty In Kalamazoo
Kalamazoo,#2Consumer Comment
Thu, November 06, 2008
We too have had dealings with this scam outfit. We're $30,000 into them and have one sign that we have tried to repair SEVERAL times that only gets worse with each effort. They refuse to respond, refuse to refund deposits on cancelled orders and have zero follow thru. And their signs are obsolete, poorly designed pieces of crap. It's always our fault in their view. We will be in contact regarding your class action suit and complaints, and will follow up on our own as well. Marty Metro Diner Kalamazoo MI
Donald
Abilene,#3Consumer Suggestion
Thu, October 30, 2008
I am also a victim of Proton LED. We purchased a sign in September of 2006. We received the sign in Feb of 2007. The sign didn't even power up. They had to send us a new "brain" on our dime. That one didn't work either. The images were ghosted. The claim by Mark Brazel from Proton was the "brain" was still bad. They got us yet another one on our dime. That one had the images correct but the sign had about 25 leds that didn't light up so there are big holes in the images. The sign finally quit powering up all together and we were never able to get into the sign to upload images. The only one we could upload images to was the second "brain". Even after getting images to it they never displayed correctly. The images were ghosted and out of proportion. We spent over a year trying to get this sign working to no avail. We finally contacted an attorney. Proton's response was for us to pay to send the sign back to them and they would fix it or we could buy a new sign. We were unwilling to spend anymore money to fix a product that never worked from the beginning. We are currently putting together a class action lawsuit. So far we have over 15 companies and individuals that have been treated the same way by Proton LED. The product was not as represented, nor did it work, nor would they honor their warranty on the sign. We paid outright for our sign before taking delivery so Proton can't claim any fraud on our part. If you are interested in participating in a class action lawsuit please contact me at 325 437-1660. We need everyone to get involved if we are going to put a stop to the practices of this company. Be prepared. If you call me I will be forwarding your information to both the FBI and the Georgia State Attorney's Office. I have initiated criminal complaints with both offices and investigations are under way. This many similar complaints shows a pattern of criminal fraud. Not to mention the fact that it crosses state and country boundries. I have been in contact with several people from other countries that purchased signs from them as well. One other note. The fact that Proton LED incorporated recently doesn't give them protection from our lawsuit as they believe it does. Especially those of us that purchased our signs before they incorporated!