Report: #1209646

Complaint Review: provenlogic - Internet

0 Updates & Rebuttals

Reported By:

rudyr - calabasas,

Submitted:

Updated:

Author Not Confirmed

Why?

provenlogic

Internet, USA

Web:

http://gentleninja.com/

Categories:

Computer Software

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provenlogic Gentleninja Refunds promised never provided. Internet

This correspondence sums it up, promises made, but unfulfilled:

Dude.

It;'s been 9 months, please send me the UBER script for mobile as you had promised. My next recourse will be to publish reviews and ask paypal for a refund. Thanks

Rudy

On Wed, Sep 17, 2014 at 3:03 PM, ProvenLogic <[email protected]> wrote:

Hi Rudy,

Which email ID do you want me to send the download to?

Thanks,

-Kailash

Ticket: provenlogic.freshdesk.com/helpdesk/tickets/219

On Wed, 17 Sep at 11:54 am , r2 <r> wrote:
I will take the Uber then.

On Tue, Sep 16, 2014 at 9:27 AM, ProvenLogic <[email protected]> wrote:

Hi Rudy,

Sorry you feel this way - you know that these are digital goods and the warranty we have mentioned is for 2 weeks as well.

But no worries, I can offer you any other script in our portfolio that you might be interested in as an alternative to this, do let me know if you'd like any one and I'll send that over to you.

Thanks,

-Kailash

Ticket: provenlogic.freshdesk.com/helpdesk/tickets/219

On Tue, 16 Sep at 12:49 pm , r2 <> wrote:

Hi

Since you offer an unconditional moneyback guarantee, we would like to go ahead and take you up on that. We have not been able to make any use of your system.

We have deleted it from our servers, Please confirm or we will take it up with paypal ourselves in 48 hours.

Thanks

Rudy