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  • Report:  #39881

Complaint Review: Providian - Dallas Texas

Reported By:
- Chandler, Arizona,
Submitted:
Updated:

Providian
P.O. Box 660490 Dallas, 75266 Texas, U.S.A.
Phone:
800-356-0011
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I sent a check for $3,319.27 to Providian in full payment of my account. I also contacted their Credit Plus Account and cancelled that along with my account & shredded the charge card.

Providian posted the check paid 12/16/02, my due date was 12/22/02. I called the verify my payment, but I was told that I still had a balance of $21.87. I sent that payment 12/26/02 & wrote on the check paid in full. On 1/2/03, I receive a statement from Providian claim I owe $12.06 from charges 11/25/02 & 11/27/02, both charges I paid in December regarding the $3,319.27. Providian charged a finance charge of $56.35 on a charge of $12.06 which I paid off in December and I have their confirmed statement. Now Providian sent me a new balance of $78.22.

The charges consist of $12.06 for gas in November plus $56.35 finance charge on the $12.06 for a total of $78.22. I have written a letter to the Better Business Bureau in Dallas, Texas & attached my current statement. Further, I have written a letter to Providian & attached a copy of their statement.

Even when you pay them off in full, they still attempt to Rip Off the consumer. Providian was sued in 1999 for this same practice & they need to be sued again.

Bernidine

Chandler, Arizona
U.S.A.


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