- Report: #995833
Complaint Review: Ps-Pros - Long Island City New York
Reported By:
swcrn -
LUCEDALE, Mississippi, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Ps-Pros
47-09 30th St Ste 201 Long Island City, 11101 New York, United States of America
Phone:
1-718-472-2981
Web:
ps-pros.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ps-Pros esales, inc DO NOT USE THIS COMPANY Long Island City, New York
I sent my PS3 console in for repair. Three weeks later, they contacted me and told me the price, which I authorized my card to pay. A few weeks later, I received an email telling me that it was unrepairable. I requested a refund. They refused to issue it to my card, and told me they had to mail a check. I said okay.
It is 4 months later, and I am still waiting on it. I have contacted them repeatedly via email and phone. I am always told that the check is in the mail. Today, I received an email stating that according to their records, my concerns have been addressed! NOT! Do not use this company. They are complete scam artists! I have filed a complaint with the BBB, but I am not holding my breath while waiting on my refund.
It is 4 months later, and I am still waiting on it. I have contacted them repeatedly via email and phone. I am always told that the check is in the mail. Today, I received an email stating that according to their records, my concerns have been addressed! NOT! Do not use this company. They are complete scam artists! I have filed a complaint with the BBB, but I am not holding my breath while waiting on my refund.
