- Report: #647843
Complaint Review: Public Storage - Falls Church Virginia
Reported By:
Alvin -
Fairfax, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Public Storage
www.publicstorage.com Falls Church, Virginia, United States of America
Phone:
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Public Storage Public Storage of '7-corners', Falls Church, Va. 'If In 'doubt' they'll just throw you out' is the motto!! Falls Church, Virginia
Alright!! This 'self-storage' company is one huge 'bad-egg'. If you need 'storage space' - avoid this place as if it were contaminated with the black plague!! For 'starters', there is NO DOCK (raised) to unload/load trucks with, yet this is a fairly 'new' facility. The manager(s) are totally arrogant and clearly are 'self-serving' at best. If you 'engage' in conversation with them directly, 'beware', they are ALWAYS going to 'win-win-win', and you better be ready for false alelegations, accusations, 'jumping to conclusions for justification to simply order you off the premisses and out of your storage unit with threat(s) to prosecute you for trespassing, with no 'real' reason/cause!!! The units are not 'truely'-. 'climatized' as advertised, to scam you out of paying higher rates for storage. (It's just not truely 'there') While the immediate 'work area' for the employees is REALLY nice (the AC/HEAT), the rest of the building is, at best, 'mediocer' (half-a__), and breaks down half the time. The 'temperature-margins' are not at any kind of 'confort-level' (reasonable). In other words, it's a SCAM to get the higher amount of money for the 'rent' from you. (and again, your not aloud to try to get them to correct this MAJOR discrepancy or its 'get out' as described!!) It's an 'attitude' problem, as well. When speaking to the employees there, they are simply RUDE, and have an excuse for EVERYTHING! The bathrooms stay filthy and they refuse to clean them for days/weeks at a time, again, blaming it all on the customers. They refuse to accept the fact that when their customers are WORKING to move all the stored goods they have, in/out they get dirty and have to wash up when finished ('simple' equation -enough, don't you think?) and the bathrooms are innevitalbly going to get dirty and need cleaning regularly/DAILY!!! The employees simply do not 'want' to do the work!! They are getting paid from the very money you are paying in 'rent', and they refuse to EARN it!! Simple enough! FIRE them in shame!! Again, to avoid a living nightmare, avoid Public Storage of Seven Corners/Falls Church, Va., 'd**k tracy' will stick a probe up you and throw you out, and you'll end up moving everything twice 'in and out' of this one, totally wasting your time and money into oblivion with no 'respect' what-so-ever, no matter how 'nice' you are/attempt to 'be'
2 Updates & Rebuttals
Margie
phx,Arizona,
U.S.A.
Public storage not a bad egg,they just have bad eggs renting from them
#2Consumer Comment
Fri, February 18, 2011
Renting from public storage isn't bad, as long as you know what makes them tick. if you don't read your contract though, skip your payments, it can turn into a nightmare. When I first rented, I had reserved a unit on the second floor, I viewed it on my confirmation day, and it wasn't what I wanted. luckily they had a 10 by 10 I could drive up to, and that worked out fine. This guy though, wow! I can understand why the manager was arrogant, this guy is something else! ha ha! they should have triple charged him to put up with his attitude. heck, I can't even remember storing at a place that ever had a loading dock, I was just happy to get the bottom floor, so I didn't have to move my stuff up the elevator. Oh, as for the trespassing? yeah, if you are behind the gates after closing, 9 pm if a police officer is called on a complaint there, and you happen to be there after hours, they can arrest you for trespassing, because you aren't supposed to be back there, anymore than I can be in aisle 4 of Fry's when they close. (hello! common sense!) I was stuck behind the gate at 9:03pm, and had to call customer service and explain myself. being a new tenant however, they assisted me. Now, I think what is wrong with this country is that we expect filet mignon on our plates, on a bean budget. I say, you get what you pay for, no free ride here.
Robert
Irvine,California,
U.S.A.
Wow..
#3Consumer Comment
Tue, October 05, 2010
I would love to know the real story. Because for it to get to the point where they kick you out of your storage unit and threaten to prosecute you, there has to be a lot more to this report than you are saying. I am sure that that missing information is probably not that favorable to you.
Oh, and punctuation can be effective if used correctly. However, 'when' it is 'used' incorrectly, ('it') just makes 'the' entire 'report' unreadable. If you (catch what I am 'saying').
