SarahEvans7
Lexington,#2General Comment
Mon, April 09, 2012
I have just settled into my new place in Massachusetts, and wanted to take the time to offer my two cents into what is apparently a sticky situation involving Public Van Lines (California location.) First off, I had (apparently) a vastly different experience with Public than most other consumers; I rather enjoyed their services, and experienced hardly any problems whatsoever.
I sincerely feel that moving is just an awful, expensive, time-consuming, stress-inducing process to begin with. Therefore, I believe that people unfairly place the preponderance of blame on their moving company, regardless of true performance. I've moved a NUMBER of times over the past few years (recession and the like,) and used many a moving company. This time around, I picked Public simply based on their pricing, discounts, etc.
What I found was a helpful company which provided the services which they claimed they would, no more, no less. Would I have liked everything to have been moved within a day and set up completely, without the blood, sweat and (thankfully, lack of) tears normally associated with this process? Of course! BUT, this is a true-life, cross-country move situation, and I expected to have to have patience. I did, and found that everything was better for it.
In my honest opinion, no move is perfect, but a good moving company, like Public can, at the very least, make it easier....not perfect, just easier.
SarahEvans7
Lexington,#3General Comment
Mon, April 09, 2012
I have just settled into my new place in Massachusetts, and wanted to take the time to offer my two cents into what is apparently a sticky situation involving Public Van Lines (California location.) First off, I had (apparently) a vastly different experience with Public than most other consumers; I rather enjoyed their services, and experienced hardly any problems whatsoever.
I sincerely feel that moving is just an awful, expensive, time-consuming, stress-inducing process to begin with. Therefore, I believe that people unfairly place the preponderance of blame on their moving company, regardless of true performance. I've moved a NUMBER of times over the past few years (recession and the like,) and used many a moving company. This time around, I picked Public simply based on their pricing, discounts, etc.
What I found was a helpful company which provided the services which they claimed they would, no more, no less. Would I have liked everything to have been moved within a day and set up completely, without the blood, sweat and (thankfully, lack of) tears normally associated with this process? Of course! BUT, this is a true-life, cross-country move situation, and I expected to have to have patience. I did, and found that everything was better for it.
In my honest opinion, no move is perfect, but a good moving company, like Public can, at the very least, make it easier....not perfect, just easier.