- Report: #1425459
Complaint Review: Pueblo Bonito -
Reported By:
Janet -
New York, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Pueblo Bonito
United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pueblo Bonito Testimonial Pueblo Bonito Tiempo Compartido
Yo como muchas otras personas tuve una muy mal experiencia con Pueblo bonito. Todo comenzó con una invitación a desayunar de "90 minutos" desde ahí comenzamos mal, duró como 5 horas. Ese mismo día me cobraron como $25,000 pesos a mi tarjeta de crédito y me ofrecieron $10,000 USD para comprar en mi cuenta de RCI, y 2 semanas de regalo en el hotel que yo quisiera por 5 años.
Me garantizaron que rentar mis semanas anuales sería de los más fácil y sin ninguna complicación. Como es de esperarse , no fue así y me dejaron embarcado con esta membresia carísima y aparte es imposible conseguir clientes que renten las semanas, bueno clientes reales, porque me han llamado en varias ocasiones empresas piratas que dicen tenerme un cliente para mis semanas y obviamente lo único que quiere es robarme más.
El vendedor se llama Glenn Scherb, ni si quiera sé si sea su nombre real o sea inventado después de descubrir tanta mentiras que me dijeron. Dentro de todo lo malo, mi esposo consiguió unos abogados (Mexican Timeshare Solutions ) los cuales recomiendo ampliamente, a pesar de que los mismos de pueblo bonito me decían que no era posible cancelar, se tuvieron que aguantar y me cancelaron mi membresía . Después de cancelar quise usar mis 2 semanas de "regalo" las cuales después de todo el dinero que les dí, ya había pagado y hasta más y no me quisieron respetar nada. Decepción tras decepción en Pueblo bonito, definitivamente no vuelvo a pone un pie en ese hotel o cualquiera de su cadena.
Translation:
I, like many other people, had a very bad experience with Pueblo bonito. It all started with an invitation to breakfast of "90 minutes" from there we started badly, it lasted about 5 hours. That same day they charged me $ 25,000 pesos to my credit card and offered me $ 10,000 to buy in my RCI account, and 2 weeks as a gift at the hotel I wanted for 5 years.
They assured me that renting my annual weeks would be the easiest and without any complications. As expected, it was not like that and they left me on board with this very expensive membership and apart from that it is impossible to get clients to rent the weeks, good real clients, because they have called me on several occasions pirate companies that claim to have a client for my weeks and obviously all he wants is to steal me more.
The seller's name is Glenn Scherb, I do not even know if it's his real name or if he's invented after discovering so many lies that they told me. In all the bad, my husband got some lawyers (Mexican Timeshare Solutions) which I recommend widely, even though the same people from nice town told me that it was not possible to cancel, they had to put up with it and they canceled my membership. After canceling I wanted to use my 2 weeks of "gift" which after all the money I gave them, I had already paid and even more and they did not want to respect me at all. Disappointment after disappointment in Pueblo bonito, I definitely do not set foot in that hotel or any of its chain again.
1 Updates & Rebuttals
Deby
New York,New York,
United States
reply
#2Consumer Comment
Thu, November 01, 2018
I've spent a lot of money and i was scammed by other companies trying to cancel my timeshare.
My advice is that if you're going to hire a company to help you with the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud.
I did a research on internet and i found some interesting articles, i recommend you to read this one:
https://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/
