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  • Report:  #1392908

Complaint Review: Pure Divine Skin Care - Internet

Reported By:
counselor - Texas, USA
Submitted:
Updated:

Pure Divine Skin Care
Internet, USA
Phone:
877-348-2112
Web:
puredivine.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Over the Internet I purchased what I thought was a wonderful wrinkle remover.  I paid the requisite $4.90 for shipping.  I then talked to some people who WARNED me about this company.  They are a rip-off!  I immediately cancelled the product by calling the company.  I was told there would be "no charge" and the product was cancelled however, they were going to send a "complimentary" product anyways.  Two products arrived and once again, I called to cancel.  I was told it was cancelled and that would be the end of it.  Every month since May I received another bottle of this Pure Divine, despite me cancelling same!  I finally had to file a complaint against this company and stop them from doing this.  When I called and spoke with a purported "supervisor", Jennifer (who was very, very rude, condescending, argumentative and arrogant) she graciously offered me a 33% discount.  Really?  The offer then went up to 75% by the end of the conversation!  After resolution of my complaint (I received a FULL refund of all monies illegally taken out of my account by this company), I have begun looking into legal proceedings to stop this company from doing this to anyone else.

 

Do not walk away from this company...RUN!!!!!!!



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