- Report: #234827
Complaint Review: Pure Energy Labs - Oklahoma City Oklahoma
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Pure Energy Labs
1025 Southwest 59th St. Oklahoma City, 73109 Oklahoma, U.S.A.
Phone:
405-631-2211
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Pure Energy Labs Would not cancel future transactions with a minor ripoff Oklahoma City Oklahoma
On 1/22/07, my 15 year-old daughter ordered a free trial of Phentrazine 37.5 from the website usaveonpills.com. She paid S&H for a 15 day free trail.
Upon my knowledge of the transaction, I contacted Pure Energy Labs on 2/6/07 to cancel any future transactions. I was instructed that my minor daughter will be held liable for future transactions. The customer service rep. stated that a child over 12 years of age is legally liable for contracts initiated over the internet. This is not true.
I then spoke with a supervisor, Brandy Gonzalez who also stated that there was nothing that I could do about the transactions. Consequently, I cancelled the transaction through the usaveonpills website, which of course I know is useless. I also, closed out my daughter checking account / debit card for future use and I filed a consumer complaint with both the Missouri and Oklahoma Attorney General's office.
Now I'll just wait and see what happens from here!
Terri
St. Charles, Missouri
U.S.A.
Upon my knowledge of the transaction, I contacted Pure Energy Labs on 2/6/07 to cancel any future transactions. I was instructed that my minor daughter will be held liable for future transactions. The customer service rep. stated that a child over 12 years of age is legally liable for contracts initiated over the internet. This is not true.
I then spoke with a supervisor, Brandy Gonzalez who also stated that there was nothing that I could do about the transactions. Consequently, I cancelled the transaction through the usaveonpills website, which of course I know is useless. I also, closed out my daughter checking account / debit card for future use and I filed a consumer complaint with both the Missouri and Oklahoma Attorney General's office.
Now I'll just wait and see what happens from here!
Terri
St. Charles, Missouri
U.S.A.
1 Updates & Rebuttals
Theresa
Toms River,New Jersey,
U.S.A.
WCBSTV.com
#2Consumer Comment
Wed, February 07, 2007
On Tuesday, Feb. 6th, at 6 PM. a feature was aired by their consumer reporter, Kirsten Cole, regarding Phentrazine 37.5. Their independent Consumer Lab scientist analyzed the pills, and said they are nothing more than caffeine equivilent to a couple cups of coffee, and had no ability to curb appetites. The article can be seen on WCBSTV. Contact every government official you can think of. Good luck.
