Mcauleyboggs
Anderson,#2Consumer Suggestion
Sat, February 02, 2008
I thought it was hopeless after the first time I disputed a charge like this on my credit card when my credit card company mailed me copies of documentation that the company had sent them as proof that the charge was valid and I had agreed to all of their policies. However, I submitted the dispute for a second time and forwarded copies of my shipping receipt from where I returned the product that was not as I'd ordered (without a return authorization number, since they wouldn't give me one), copies of various ripoffreports I found here, and a letter explaining the situation. Finally, the dispute was resolved in my favor. Unfortunately, the original charge posted to my account on June 19, 2007 and the credit did not post until December 25, 2007. So, it took me six months and a lot of following up to get my money back, but it is possible.