- Report: #456534
Complaint Review: Pure Nutrients - Orange Connecticut
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Author Confirmed
Why?
Pure Nutrients
Pure Nutrients Orange, 06477 Connecticut, U.S.A.
Phone:
1-866-779-7568
Web:
N/A
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Nature Cleanse/pure Nutrientspure Nutrients '14-day trial period' con Orange Connecticut
I ordered the 14-day trial of Nature Cleanse. On the 14th day I cancelled. I was assured that my card would be charged only for shipping.
My card was charged $88 nevertheless.
Five calls later - four of which were cut off and during which I was told that my order had been placed on day earlier than actual - I spoke to an interestingly rude gentleman called Todd. A class example of how not to talk to customers!
Needless to say that after some 40 mins on the phone nothing has convinced me that these folks are other than con artists. I am exceeding specific about keeping details of purchases and all I can imagine is that these folk manipulate their system to ensure that they harvest the maximum of charges whether or not justified.
Oh, and the d**n stuff doesn't work either.
Brian s
belfast
United Kingdom
My card was charged $88 nevertheless.
Five calls later - four of which were cut off and during which I was told that my order had been placed on day earlier than actual - I spoke to an interestingly rude gentleman called Todd. A class example of how not to talk to customers!
Needless to say that after some 40 mins on the phone nothing has convinced me that these folks are other than con artists. I am exceeding specific about keeping details of purchases and all I can imagine is that these folk manipulate their system to ensure that they harvest the maximum of charges whether or not justified.
Oh, and the d**n stuff doesn't work either.
Brian s
belfast
United Kingdom
1 Updates & Rebuttals
Prince1
Leominster,Massachusetts,
U.S.A.
A close friend had a similar issue
#2Consumer Comment
Fri, May 29, 2009
My friend signed up or the trial period, and cancelled before the time was up. He received Natures Cleanse in the mail and was informed it would be free. He used it and two weeks later was charged $90 on his debit card and they refuse to reimburse him. I just wanted to share the story as it is a scam, and they falsely advertise.
