- Report: #1449153
Complaint Review: Purely Boston - Lewes DE
-
Author Not Confirmed
Why?
Purely Boston
16192 Coastal Highway Lewes, 19958 DE, United States
Phone:
855-482-8899
Web:
https://purelyboston.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Purely Boston Rude customer service, unsatisfactory Lewes DE
Report Attachments
last night, like an idiot, I hit a button on a purchase without reading the fine print. The fine print stated that if I had purchased the shirt (which I did), it would sign me up for a monthly membership. Well, I quickly shot off an email to the company stating I had made a mistake and that I'd like to cancel my order as well as my membership.
Come this morning, I hadn't gotten a reply to my email, so I tried calling the number listed not only on their Facebook page, but their website as well. I was hung up on and sent to voicemail. SIX times. The voicemail wasn't even to the number I'd called. So I went on their facebook and fire off a message stating the same thing. Their response was fine, but I found it rude and stand offish. I commented on their post on facebook warning others of their fine print, the fake phone number and lack of customer service. I just recieved this last message AFTER BUSINESS AND DAY TIME HOURS. Rude much?
