- Report: #1428720
Complaint Review: purely organic - Greensboro North Carolina
Reported By:
marie -
charlton, Massachusetts, United States
Submitted:
Updated:
-
Author Confirmed
Why?
purely organic
610 Pembroke Rd Ste 10684 Greensboro, 27408 North Carolina, United States
Phone:
855-412-3133
Web:
https://purelyorganiccosmetics.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
purely organic new age This company has charged my credit card after I caneelled the trial. I cancelled on 1-23-18 and they chardged my card on 2-2-18 for 89.95 and 4.95 and then on 2-3-19 charged another 88.98. I have email proof that I cancelled on January 23rd. Greensboro North Carolina
I have called the company on 3 separate occasions and emailed them on 3 as well.
They are rude and keep saying I agreed to the terms and conditions.
I was willing to take the loss of being charged the trial fees of 88.98 and 89.95 and chock it up to being stupid.
But once I cancelled and they continued to charge my card another almost 200.00, this is where I will file a small claims case and make them hire a representative to come to Dudley Massachusetts.
I have proof they received the email as they responded right away when I sent the second to say I was not going to take their scam..
2 Updates & Rebuttals
DeeDee
Total Scam
#2Consumer Comment
Sat, May 19, 2018
Exact same thing just happened to me. They have charged my credit card $89 3 times in less than 2 months plus the original $4.95 shipping. I didn’t realize what 14 day trial offer meant to them. I wouldn’t pay that much for any cosmetic product especially when there is nothing special about it. Such a rip off.
Oh and the only documentation they sent was a generic packing list with their address only. My credit card company had a number for them so I called a cancelled when I got the first auto ship and told them I wanted to return the product. It was never opened and still sealed. They said they don’t take returns because they are "chemical products”....whatever that means.
marie
charlton,Massachusetts,
United States
they will pay and when i bring them to court I am asking for punitive damages as they are theives
#3Author of original report
Mon, February 12, 2018
I have a picture of their email dated 1-23-18 for cancellation anf they charged my credit card on 2-2-18 and 2-3-18.
