Enrolled with q link wireless phone, received the phone. Unfortunately the phone was broken. I then informed the company. I had to pay $25.00 before they sent me another phone. Again, unfortunately that phone was stolen. So, I purchased another phone for $25.00. That phone did not work, so I called and informed the company that there is a problem with the phone, that it just does not work. I return the phone to the company. They didn't tell me that I had to call and sign up for another phone. The company NEVER sent me another phone to this day. Then they told me that I had to send another $25.00 to get another phone. And that I can't go to any other company to assistance me. That I'm locked into there company for life. Well, I don't think so. I'm calling to my state representative to see how they can assist me. And also the new paper.