Complaint Review: Q web designs - Internet

Brenda **** (aka Shireman) hired me about a year ago to build a very small and very cheap web page for her house cleaning business. She was happy enough with that to ask me for help with her coupon web site several months later. I was hired to be a consultant and perform technical support for the coupon web site. I can provide e-mails from Brenda, time-sheets, invoices, and receipts proving what I was hired to do. She wanted to build the site so fast that she decided to go with the only confirmed option (and cheapest that we were aware of then) for getting exactly what she wanted immediately.

That company was in India. Brenda went to their web site and paid them online. Brenda was paying me to be up Skyping and e-mailing them at all hours of the night due to the time difference. Also, there was certainly going to be some tech talk, so I handled the communication barrier and made sure they knew exactly how she wanted the site to be customized. Brenda was copied on e-mails throughout the entire process.  I have e-mails to show how unhappy she was with their speed and service, but she was happy with me. I also have e-mails and recorded phone calls between her and me which prove that I am awake and working far earlier than noon.  

After the India company got the coupon site completed, she still owed me a second payment of $159. She acknowledged the debt, but still tried to justify not paying me. I told her to either pay me what she owed me, or contact someone else the next time she needs anything. She never paid me. I decided that I didnt want to continue doing business with someone like that, so I refunded her entire barter payment for the hosting.

I informed her in an e-mail that she needed to move her web files and database by Saturday. I have e-mail documentation from the hosting company that her files were not removed from my account until Monday (2 days AFTER I said I would delete her domain from my account). I didnt corrupt any files or even delete individual files. I simply removed her entire domain from my account all at once 2 days after I said I would. I have the proof to show anyone who wants the truth. 

Brenda **** is spinning the story out of context when she tells people that I told her to shut up. Please click here if you would like to hear that recorded conversation which she approved to be recorded.  

About Domino Barter. She claims to know nothing about it, but she sent me an e-mail asking for help using it. I have that e-mail. I also have software documentation of her logging in to her barter account (from her own IP address) and viewing different pages including the Membership Agreement. 

Furthermore, when I told Brenda in an e-mail that I had refunded her entire barter payment, she never indicated that she didnt know about any barter payment in the first place. She didnt ask what I was talking about, and she didnt deny being a member of Domino Barter. Click Here for e-mails. She joined Domino Barter willingly, and she was originally very happy that she could save some cash by bartering. 

Now, Brenda is upset because whoever she hired to move her site did not get it done properly. So, since I am the one who made it mandatory for her to move it in the first place, naturally I am the target for her anger. 

Please feel free to contact me by completing the Contact Us form at www.QWebDesigns.com. You can also view video testimonials on my web site. My company is accredited by the Better Business Bureau with an A rating, and I have been building web sites, databases, and consulting since 2006.