I contacted Tom to purchase a Pentair Mastertemp heater. He said they are " Completely remanufactured for maximum efficiency, long service life as well as performance" and it has a $350.00 rebate and 2year warranty. June 2nd Tom? delivered the pool heater. I hooked it up and it started smoking from a bad gasket seal. He replied to my text and said he would be out to fix it. He didnt show. He then said he was in the hospital. I gave him another week. Now its been 20days and he will no longer answer or return texts.